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House Republicans are ready to vote on President Donald Trump’s $4.5 trillion tax breaks and spending cuts bill early Thursday, after staying up all night as GOP leaders and the president himself worked to persuade skeptical holdouts to drop their opposition by his Fourth of July deadline.Final debates began in the predawn hours after another chaotic day, and night, at the Capitol. House Speaker Mike Johnson insisted the House would meet the holiday deadline after the Senate approved Trump’s signature domestic policy package on the narrowest vote.“Our way is to plow through and get it done,” Johnson said, emerging in the middle of the night from a series of closed-door meetings. “We will meet our July fourth deadline.”The outcome would be a milestone for the president and his party, a long shot effort to compile a long list of GOP priorities into what they call his “one big beautiful bill,” an 800-plus page package. With Democrats unified in opposition, the bill will become a defining measure of Trump’s return to the White House, with the sweep of Republican control of Congress. Tax breaks and safety net cuts At it core, the package’s priority is $4.5 trillion in tax breaks enacted in Trump’s first term, in 2017, that would expire if Congress failed to act, along with new ones. This includes allowing workers to deduct tips and overtime pay, and a $6,000 deduction for most older adults earning less than $75,000 a year.There’s also a hefty investment, some $350 billion, in national security and Trump’s deportation agenda and to help develop the “Golden Dome” defensive system over the U.S.To help offset the costs of lost tax revenue, the package includes $1.2 trillion in cutbacks to the Medicaid health care and food stamps, largely by imposing new work requirements, including for some parents and older people, and a massive rollback of green energy investments.The nonpartisan Congressional Budget Office estimates the package will add $3.3 trillion to the deficit over the decade and 11.8 million more people will go without health coverage.“This was a generational opportunity to deliver the most comprehensive and consequential set of conservative reforms in modern history, and that’s exactly what we’re doing,” said Rep. Jodey Arrington, R-Texas, the House Budget Committee chairman. Democrats united against ‘ugly bill’ Democrats unified against the bill as a tax giveaway to the rich paid for on the backs of the most vulnerable in society, what they called “trickle down cruelty.”“Have you no shame?” said Rep. Rosa DeLauro, D-Connecticut “Have the moral courage to oppose this bill.”House Democratic Leader Hakeem Jeffries invoked the powerful history of the nation’s Independence Day holiday, and asked: “What does any of that have to do with this one, big ugly bill?”He read for nearly two hours from a binder of letters, written by people across the country explaining how the health care programs have helped their familiesand how devastating cuts would hurt.Hauling the package this far in Congress has been difficult from the start. Republicans have struggled mightily with the bill nearly every step of the way in the House and Senate, often succeeding only by the narrowest of margins: just one vote. In the Senate, Vice President JD Vance broke the tie vote. The slim 220-212 majority in the House leaves Republicans little room for defections. Political costs of saying no But few GOP lawmakers have been fully satisfied with the final product. Several more moderate Republicans had reservations about the cuts to Medicaid health care and the loss of green energy credits that could derail solar, wind, and other renewable projects in their districts.At the same time, conservatives, including those from the House Freedom Caucus, held out for steeper reductions. Republicans had warned the Senate against making changes to the House-passed bill, but senators put their own stamp on the final draft.The House ground to a standstill Wednesday as a handful of holdouts refused to move so quickly. A morning roll call dragged for about seven hours, while an evening vote stalled for more than five, and Trump himself worked the phones and lashed out on social media.“What are the Republicans waiting for??? What are you trying to prove???” Trump railed in a post-midnight vote.Johnson, who has pulled close to Trump, relied on White House officialsincluding Cabinet secretaries, lawyers and othersto work skeptical Republicans through the details. Lawmakers were being told the administration could provide executive actions, projects, or other provisions they needed in their districts back home.“The president’s message was, ‘We’re on a roll,'” said Rep. Ralph Norman, R-South Carolina “He wants to see this.”And the alternative, of bucking the president on his signature second-term package, carried grave political risks.Trump has publicly threatened to campaign against the defectors. One House Republican who has staked out opposition to the bill, Rep. Thomas Massie of Kentucky, is being targeted by Trump’s well-funded political operation.And Senate Republican Thom Tillis of North Carolina, who had been on the receiving end of Trump’s lashings, announced he would not seek reelection shortly before voting against the bill. Rollback of past presidential agendas In many ways, the package is a repudiation of the agendas of the last two Democratic presidents, a chiseling away at the Medicaid expansion from Barack Obama’s Affordable Care Act, and a pullback of Joe Biden’s climate change strategies in the Inflation Reduction Act.Democrats have described the bill in dire terms, warning that cuts to Medicaid, which some 80 million Americans rely on, would result in lives lost. Food stamps that help feed more than 40 million people would “rip food from the mouths of hungry children, hungry veterans, and hungry seniors,” Jeffries said.Republicans say the tax breaks will prevent a tax hike on households and grow the economy. They maintain they are trying to rightsize the safety net programs for the population they were initially designed to serve, mainly pregnant women, the disabled, and children, and root out what they describe as waste, fraud, and abuse.The Tax Policy Center, which provides nonpartisan analysis of tax and budget policy, projected the bill would result next year in a $150 tax break for the lowest quintile of Americans, a $1,750 tax cut for the middle quintile and a $10,950 tax cut for the top quintile. That’s compared with what they would face if the 2017 tax cuts expired. Associated Press writers Kevin Freking, Joey Cappelletti and Matt Brown contribute. Lisa Mascaro, Mary Clare Jalonick and Leah Askarinam, Associated Press
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E-Commerce
If you were looking forward to having some turkey bacon over the July 4th holiday weekend, theres some bad news. The U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) has published an active recall notice that affects multiple Kraft Heinz Oscar Mayer turkey bacon products. It is feared that over 360,000 pounds of the products may be contaminated with the potentially life-threatening Listeria monocytogenes bacteria. Heres what you need to know about the nationwide recall. What is the reason for the turkey bacon recall? According to the recall notice posted by the FSIS, the recall is being initiated after laboratory testing at the Kraft Heinz establishment that produces the turkey bacon products, indicating the products could be contaminated with Listeria monocytogenes. What turkey bacon products are being recalled? This recall covers three products. The notice states that approximately 367,812 pounds of the three products are being recalled. Here are the details, according to the recall listing on the FSISs website: 12-ounce vacuum-packed packages of Oscar Mayer Turkey Bacon Original and universal product code (UPC) 071871548601 printed on the packaging under the barcode, with use by dates ranging from 18 July 2025 to 2 August 2025, and lot code RS40. 36-ounce packages containing three 12-ounce vacuum-packed packages of Oscar Mayer Turkey Bacon Original and UPC 071871548748 printed on the packaging under the barcode, with use by dates ranging from 23 July 2025 to 4 September 2025, and lot code RS19, RS40, or RS42. 48-ounce packages containing four 12-ounce vacuum-packed packages of Oscar Mayer Turkey Bacon Original and UPC 071871548793 printed on the packaging under the barcode, with use by dates ranging from 18 July 2025 to 4 September 2025, and lot code RS19, RS40, or RS42. Images of the recalled products in their packaging can be found on the FSIS website. Where was the recalled product sold? The FSIS notice confirms that the recalled products were sold at retail locations nationwide in America. Additionally, some of the products were exported to Hong Kong and the British Virgin Islands. When was the recalled product sold? The turkey bacon products that are being recalled were produced from April 24 through June 11 and so were sold after the originating April date. As noted above, the use by dates for the affected products stretch from July to September, meaning customers may still have the products in their refrigerators or freezers. What is Listeria? According to the Centers for Disease Control and Prevention (CDC), Listeria is a genus of bacteria that can cause severe illness in infected individuals. In the United States, about 1,600 people are known to be infected every year. But whats worrying about Listeria infections is that they have a high fatality rate. A Listeria infection is the third leading cause of death from a foodborne illness in the U.S., says the CDC. Listeria infections kill around 260 people in the U.S. every year. Have the recalled turkey bacon products harmed anyone? Thankfully, the FSIS notice says that so far, there have been no confirmed reports of people having adverse reactions due to consuming the recalled turkey bacon products. What are the symptoms of a Listeria infection? According to the FSIS, a Listeria infection, known as Listeriosis, can cause a number of symptoms, including: fever muscle aches headache stiff neck confusion loss of balance convulsions The above symptoms can sometimes be preceded by diarrhea or other gastrointestinal symptoms, according to the FSIS. If a person is pregnant, they can be particularly vulnerable to Listeriosis, which can cause miscarriages, stillbirths, and other complications. Older adults and people with weakened immune systems are also at greater risk of more serious complications. What do I do if I have the recalled turkey bacon products? The FSIS says consumers who have the products in their possession should not consume them. Instead, the products should be taken back to their place of purchase for a refund or disposed of. Full details of the turkey bacon recall can be found here.
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E-Commerce
In the week since the New York City mayoral primary, national news reporters, elected officials, and casual observers have been wondering how a little-known, 33-year old state assemblyman beat a former governor of New York for the democratic nomination. To help them out, that candidate did what he has done best throughout his campaign so farhe made a candid, insightful, charming video explaining how he won. The data-packed video, which was viewed over 4.5 million times on X alone in its first 24 hours, features the candidate breaking down how he managed to get an unusually large number of new and infrequent voters to the polls. As he spends a sunny day amid the lush greenery, soaring skyline and vivid graffiti of New York City, Mamdani recounts how his campaign sought out Trump votersnot to lecture, but to listenreached out to election-abstainers, and crafted a message targeting citizens of all stripes who felt ignored by other politicians. Its an illuminating video, perhaps most notable for its transparency, authenticity, humor, and his knowledge of New York cultureall of which have been evident since Mamdani released his first campaign video, a viral joint about the rising cost of halal food, which he dubbed halalflation. The candidate created his videos with Brooklyn-based agency Melted Solids, run by Debbie Saslaw and Anthony DiMieri, who collaborated with videographer Donald Borenstein, campaign photographer Kara McCurdy, and comms director Andrew Bard Epstein. Together, they made campaign material that was as informative as it was accessible, and primed for virality. A typical video, for instance, illustrated exactly what Mamdani plans to do to help small businesses, and precisely why his plans will work, featuring the candidate making his case from within the quintessential New York small business: a deli. @zohran_k_mamdani Small businesses account for over 90% of all companies in NYC and employ nearly half of all workers in the private sector. But the economic outlook for small businesses in New York state is dead last nationwide, and too many in our city are forced to close because staying open costs too much and navigating the bureaucracy is too difficult. That costs New Yorkers their jobs, small business owners their dreams, and our city the places that give it character. Were going to make it faster, easier, and cheaper to start and run a business: Cut fines and fees for small businesses in half Speed up permitting and make online applications easier Increase funding for 1:1 small business support by 500 percent original sound – Zohran Mamdani Other videos attempted to defang some of the arguments used against him. In response to attacks on his plan to make city buses free, he put out a video revealing that the famously free Staten Island ferry used to charge its riders a fee. When people tell you buses cant be free, dont ask them to take a hike, he says in the clip. Ask them to take a ferry. Meanwhile, another factor in the candidates incredible reach has been his willingness to tailor his message to each segment of his audience. We ran a campaign that tried to talk to every New Yorker, Mamdani says in the new video explaining his victory, whether I could speak their language or just tried. Its a reference to a series of dedicated videos in which he pitches himself to voters by speaking in fluent Bengla and Urdu, and in so-so Spanish. Anyone who doubts whether Americans with international backgrounds really care when politicians take the time to speak to them on their own terms need only watch a video clip of the reaction at Bayo, a recent Caribbean music festival at Barclays Center, when Mamdani briefly took the stage and pronounced Haiti the way French and Creole-speaking Haitians wouldayiti. He then talks about two critical issues to Haitians in New Yorkits place among 11 other countries on President Donald Trumps travel ban, and the president ending temporary protected status for Haitian immigrants. @descendants.rec @Zohran Mamdani at the Barclays Center #haiti original sound – DESCENDANTS The masterstroke of Mamdanis campaign, however, may have been when he spent the Friday before the election, June 20, walking the entire length of Manhattan. Over a period of seven and a half hours, he traversed the streets from Inwood Hill to Battery Park, making video content every step of the way. The journey proved a clever opportunity for the andidate to demonstrate how well he knows the city, and how well the citys residents were starting to know him. Its difficult to imagine his key primary opponent, former New York Gov. Andrew Cuomo, who resigned amid several harassment allegations in 2021, and held limited public appearances throughout the primary campaign, being able to replicate this feat. What might be most incredible about Mamdanis videos is the contrast between how the candidate comes across in them and how his loudest critics portray him. Donald Trump, for instance, has taken to calling him a Communist lunatic, adding in a Truth Social post that Mamdani looks TERRIBLE, his voice is grating, [and] hes not very smart. During a press conference on Tuesday, in which he threatened to have Mamdani arrested if he defies ICE as mayor, Trump threw his weight instead behind Mayor Adams, who is running for re-election as an independent. In the same press conference, he suggested Mamdani, a naturalized citizen born in Uganda, was “here illegally. Trump also mentioned having previously helped [Adams] out a little bit, seemingly referring to when the Department of Justice dropped its corruption charges against the mayor back in April. Responding to those moments from the press conference would probably make a great campaign video for Mamdani ahead of the election in Novembernot that his video team needs any help.
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E-Commerce
When artificial intelligence first gained traction in the early 2010s, general-purpose central processing units (CPUs) and graphics-processing units (GPUs) were sufficient to run early neural networks, image generators, and language models. But by 2025, the rise of agentic AIthat is, models capable of thinking, planning, and acting autonomously in real timehas fundamentally changed the equation. With a single click, these AI-powered assistants can turn work items into real outcomesfrom booking venues and handling HR tickets to managing customer queries and orchestrating supply chains. Were heading into a world where hundreds of specialized, task-specific models known as agents can work together to solve a problem, much like human teams do, says Vamsi Boppana, SVP of the AI group at Advanced Micro Devices (AMD). When these models communicate with one another, the latency bottlenecks of traditional data processing begin to disappear. This machine-to-machine interaction is unlocking an entirely new level of intelligence. As enterprises integrate AI agents into live workflows, they are realizing that true autonomy requires a fundamentally new computing foundation. The shift from static inference to agentic operation is putting unprecedented pressure on back-end infrastructure, with demand for compute, memory, and networking growing exponentially across every domain, Boppana adds. Ultra-low latency data processing, memory-aware reasoning, dynamic orchestration, and energy efficiency are no longer optionalthey are essential. To support these demands, the industry is moving toward custom silicon designed specifically for autonomous agents. Tech leaders such as Meta, OpenAI, Google, Amazon, and Anthropic are now codesigning silicon, infrastructure, and orchestration layers to power what could become the worlds first truly autonomous digital workforce. We work closely with partners like OpenAI, Meta, and Microsoft to co-engineer systems optimized for their specific AI workloads, both for inference and training, Mark Papermaster, AMD’s chief technology officer, tells Fast Company. These collaborations give us early insight into evolving requirements for reasoning models and their latency needs for real-time inference. We are also seeing CPUs playing an increasingly important role in agentic AI for orchestration, scheduling, and data movement. They are investing in supercomputing systems, cooling technologies, and AI-optimized high-density server racks to manage resources for thousands of concurrent AI agents. When you ask Gemini to work with you to create a research report using a few dozen documents or to summarize weekly research on a podcast, it utilizes the AI Hypercomputer [Googles supercomputing system] to support those requests, says Mark Lohmeyer, vice president and general manager of compute and AI/machine learning infrastructure at Google Cloud. Our current infrastructure is designed in deep partnership with the leading model, cloud, and agentic AI builders such as AI21, SSI, Nuro, Salesforce, HubX, Essential AI, and AssemblyAI. The Shift from Broad Compute to Purpose-Built Silicon Agentic systems dont operate in isolation. They constantly interact with enterprise databases, personal devices, and even vehicles. Inferencethe models ability to apply its learned knowledge to generate outputsis a continuous requirement. Agentic AI requires much more hardware specialization to support their constant inference demands, says Tolga Kurtoglu, CTO at Lenovo. Faster inferencing equals efficient AI, and this is as true in the data center as it is on-device. To avoid inference bottlenecks, tech companies are partnering with chipmakers to build silicon tailored for low-latency inference. OpenAI is developing custom chips and hiring hardware-software codesign engineers, while Meta is optimizing memory hierarchies and parallelism in its MTIA accelerators and Grand Teton infrastructure. We’ve embraced a codesign approach for a long time, evident in our latest AI advancements like Gemini 2.5, or Alphabet reaching 634 trillion tokens in Q1 of 2025. Agentic experiences often require multiple subsystems to work together across the stack to ensure a useful, engaging experience for users, Lohmeyer says. Our decade-plus investment in custom AI silicon has yielded Tensor processing units (TPUs) purposefully built for large-scale, agentic AI systems. TPUs are built to be more efficient and faster than CPUs and GPUs for specific AI tasks. At the Google Cloud Next 2025 conference in April, the company introduced the seventh-generation TPU, called Ironwood, which can scale to 9,216 chips per pod with interchip connection capabilities for advanced AI workloads. Models like Gemini 2.5 and AlphaFold run on TPUs. Ironwood TPUs are also significantly more power-efficient, which ultimately reduces the cost of deploying sophisticated AI models. This approach, demonstrated by our partnerships with AI21 Labs, Anthropic, Recursion, and more, underscores the fundamental but necessary industry shift toward purpose-built AI infrastructure, Lohmeyer says. Transformer-optimized GPU accelerators such as AMDs Instinct MI series, along with neural processing units (NPUs) and systems on chip (SoCs), are being engineered for real-time adaptability. AMD recently launched its Instinct MI350 series GPUs, designed to accelerate workloads across agentic AI, generative AI, and high-performance computing. Agentic AI demands more than accelerators alone. It requires full-system solutions with CPUs, GPUs, and high-bandwidth networking working in concert, says AMDs Papermaster. Through OCP-compliant systems like Helios, we remove latency hotspots and improve data flow. This integration has already delivered major results. We are now targeting a further 20 times rack-level efficiency improvement by 2030 to meet the demands of increasingly complex multi-agent workloads. According to AMD, seven of the worlds top 10 AI model buildersincluding Meta, OpenAI, Microsoft, and xAIare already running production workloads on Instinct accelerators. Customers are either trying to solve traditional problems in completely new ways using AI, or theyre inventing entirely new AI-native applications. What gives us a real edge is our chiplet integration and memory architecture, Boppana says. Metas 405B-parameter model Llama 3.1 was exclusively deployed on our MI series because it delivered both strong compute and memory bandwidth. Now, Microsoft Azure is training large mixture-of-experts models on AMD, Cohere is training on AMD, and more are on the way. The MI350 series, including Instinct MI350X and MI355X GPUs, delivers a fourfold generation-on-generation increase in AI compute and a 35-time leap in inference. We are working on major gen-on-gen improvements, Boppana says. With the MI400, slated to launch in early 2026 and purpose-built for large-scale AI training and inference, we are seeing up to 10 times the gain in some applications. That kind of rapid progress is exactly what the agentic AI era demnds. Power Efficiency Now Drives Design, From Data Center to Edge Despite their performance promise, generative and agentic AI systems come with high energy costs. A Stanford report found that training GPT-3 consumed about 1,287 megawatt-hoursthe equivalent of a small nuclear power plant running for an hour. AI training and inference generate significant heat and carbon emissions, with cooling systems accounting for up to 40% of a data centers energy consumption. As a result, power efficiency is now a top design priority. We are seeing strong demand from enterprises for more modular, decentralized, and energy-efficient deployments for their agent-based applications. They need to put AI agents wherever they make the most sense while also saving on costs and power, Lohmeyer says. Infrastructure providers like Lenovo are now delivering AI edge chips and data center racks tailored for distributed cognition. These allow on-device agents to make quick decisions locally while syncing with cloud-based models. Heat is the mortal enemy of sensitive circuitry and causes shutdowns, slower performance, and data loss if allowed to accumulate. We now build sustainability into servers with patented Lenovo Neptune water-cooling technology that recycles loops of warm water to cool data center systems, enabling a 3.5 times improvement in thermal efficiencies compared to traditional air-cooled systems, Kurtoglu says. Our vision is to enable AI agents to become AI superagents (single point of entry for all user requests) and eventually graduate to AI twins. Realizing superagents full potential hinges on developing and sustaining the supercomputing power needed to support multi-agent environments. The Future of Enterprise AI is Autonomous, But Challenges Remain Despite growing momentum, key challenges persist. Kurtoglu says many CIOs and CTOs still struggle to justify the value of agentic AI initiatives. Lenovos AI Readiness Index 2025 revealed that agentic AI is the area businesses are struggling with the most, with one in six (16%) businesses admitting to having low or very low confidence in this area. That hesitation stems from three core concerns: trust, safety and control; complexity and reliability; and security in integration, Kurtoglu says. To address this, Lenovo recommends a hybrid AI approach in which personal, enterprise, and public AI systems coexist and support each other to build trust and scale responsibly. Hybrid AI enables trustworthy and sophisticated agentic AI because of its access to your sensitive data, locally on a trusted device or within a secure environment. It enhances responsiveness by not relying on the cloud, avoiding cloud round trips for every question or decision, Kurtoglu explains. Its also more resilient, with at least part of agents tasks persisting even if cloud connectivity is intermittent. Lohmeyer adds that one major challenge for Google Cloud is helping customers manage unpredictable AI-related costs, especially as agentic systems create new usage patterns. Its difficult to forecast usage when agentic systems drive autonomous traffic, Lohmeyer explains. Thats why were working with customers on tools like the Dynamic Workload Scheduler to help optimize and control costs. At the same time, were constantly improving our platforms and tools to handle the larger challenges of getting agent systems and making sure they’re governed properly. Boppana notes that enterprise interest in agentic AI is growing fast, even if organizations are at different stages of adoption. Some are leaning in aggressively, while others are still figuring out how to integrate AI into their workflows. But across the board, the momentum is real, he says. AMD itself has launched more than 100 internal AI projects, including successful deployments in chip verification, code generation, and knowledge search. As agentic AI expands from server farms to the edge, the infrastructure behind it must be just as intelligent, distributed, and autonomous as the agents it supports. In that future, AI wont just be written in codeit will be etched into silicon.
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E-Commerce
In 2022, the wake of the COVID-19 pandemic gave rise the Great Resignation. This trend saw employees around the world leaving their places of work in droves. As a result, employee turnover surged to unprecedented levels. While resignation rates have gradually decreased from their 2022 peak over the past few years, turnover continues to be a major challenge for businesses. Recent research from PwC revealed that a fifth (20%) of employees had considered leaving their role in the past year, rising to a quarter (25%) of employees aged 1824. Retention is no longer about salary alone. Its about purpose, progression, and organizations seeing them as more than just a job title. Employees want to be at workplaces that offer growth and feedback, and a culture that reflects their values. The good news is that acting now can turn this challenge into a competitive advantage. Here are three actions that leaders can take to improve their retention, building workplaces that people do not want to leave, but rather stay at, grow, and thrive. Listen to your team (and do so more often) To understand and address the cultural challenges that might be causing team members to leave, start by gathering insights through surveys at key moments. That means onboarding, ongoing performance conversations, and exit interviews. These touchpoints offer a window into your employees experiences. It also reveals their joys and struggles throughout their journey. Leaders need to prioritize consistent, open feedback to show their teams that they value their evolving needs. Annual surveys alone are potentially missing key growth opportunities. Instead, embrace frequent pulse surveys and platforms for ongoing dialogue, creating a space where employees can feel truly heard. Perhaps most importantly, theres no quicker way to find out how team members are really feeling. They need to know that the company hears and accepts them for who they are Additionally, consider moving away from anonymous feedback. While anonymity may feel protective, it can suggest a lack of trust or safety. Building a culture of psychological safety, where team members feel secure sharing openly fosters trust and strengthens bonds. By nurturing this environment, leaders empower honest, heartfelt conversations that uplift their teams and open up the space to heal any existing rifts. Redefine success with people-centric KPIs Performance and adherence to a companys wider purpose matterbut not at the cost of people. To create healthy, thriving workplace cultures, organizations need to strike a fine balance between People, Purpose, and Performance. Organizations that achieve this foster a powerful state where productivity, team efficiency, and incredible engagement come together to create teams that produce and support one another as never before. When KPIs focus exclusively on delivery and deadlines, pressured managers may fall into the trap of neglecting employee well-being and development. Therefore, by prioritizing KPIs that serve the people, rather than solely focusing on the system, leaders demonstrate a commitment to their teams well-being and growth. Smart leaders shift the balance by daring to care for their people and introducing people-first KPIs alongside traditional business metrics. For example, what percentage of employees are in roles that align with their strengths and aspirations? How frequently are managers recognizing and rewarding their teams contributions? Even a simple good job from a manager, delivered with sincerity, goes a long way. Are managers actively developing high-potential individuals so that theyre ready for leadership roles? How often are you opening team meetings by checking in with team members and reminding them of why they matter to the project and wider organization? Even simple acts, like regular, sincere recognition, drive engagement. By embedding these behaviors into people-led leadership KPIs, organizations reinforce that organizations dont see people as a cost to manage, but as an asset they need to cultivate. By emphasizing people-centered KPIs, leaders ultimately contribute to the success and performance of the organization, while also creating a shared sense of purpose that inspires team members at all levels, ensuring that everybody wins. What the head office can learn from the shop floor I truly believe that leaders everywhere can learn a lot about people management from taking a step away from the traditional corporate environment and spending more time with their on the ground teams. The best leadership insights often come not from the boardroom but the shop floor. In customer-facing roleslike retail or hospitalitythe true health of your culture becomes clear. These environments offer an unfiltered view of how companies really treat, support, and motivate employees. My turning point in this regard came in my years in retail management, when I realized that I needed to break the circle of performance above all else in favor of cultures that allow team members to bring their full selves to work. Leaders who step into these spaces gain firsthand insight into what really drives their people: psychological safety, empathy, development opportunities, and being heard. The fundamentals dont change between corporate and customer-facing roles, but theyre often far more visible at the coalface. Spending time with frontline teams also exposes leaders to a more diverse cross-section of their workforce, building empathy and understanding that can shape smarter, more inclusive strategies. People leave cultures rather than companies While some employee attrition is inevitable in business, the truth is that much of it is preventable. When people walk away, its often from a lack of growth, recognition, or leadership that genuinely cares. Leaders who act with intention have a tremendous opportunity to build powerful, purpose-led workplaces that attract and retain top talent for the long haul.
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E-Commerce
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