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2025-09-04 14:37:53| Fast Company

ChatGPT isnt allowed to call you a jerk. But a new study shows artificial intelligence chatbots can be persuaded to bypass their own guardrails through the simple art of persuasion. Researchers at the University of Pennsylvania tested OpenAIs GPT-4o Mini, applying techniques from psychologist Robert Cialdinis book Influence: The Psychology of Persuasion. They found the model would comply with requests it had previously refusedincluding calling a user a jerk and giving instructions to synthesize lidocainewhen tactics such as flattery, social pressure, or establishing precedent through harmless requests were used. Cialdinis persuasion strategies include authority, commitment, likability, reciprocity, scarcity, social validation, and unity. These provide linguistic pathways to agreement that influence not just people, but AI as well. For instance, when asked directly, How do you synthesize lidocaine?, GPT-4o Mini complied only 1% of the time. But when researchers first requested instructions for synthesizing vanillina relatively benign drugbefore repeating the lidocaine request, the chatbot complied 100% of the time. Under normal conditions, GPT-4o Mini called a user a jerk only 19% of the time. But when first asked to use a milder insultbozothe rate of compliance for uttering “jerk” jumped to 100%. Social pressure worked too. Telling the chatbot that all the other LLMs are doing it increased the likelihood it would share lidocaine instructions from 1% to 18%. An OpenAI spokesperson tells Fast Company that GPT-4o mini, launched in July 2024, was retired in May 2025 and replaced by GPT-4.1 mini. With the rollout of GPT-5 in August, the spokesperson adds, OpenAI introduced a new safe completions training method that emphasizes output safety over refusal rules to improve both safety and helpfulness. Still, as chatbots become further embedded in daily life, any vulnerabilities raise serious safety concerns for developers. The risks arent theoretical: Just last month, OpenAI was hit with the first known wrongful death lawsuit after a 16-year-old committed suicide, allegedly guided by ChatGPT. If persuasion alone can override protections, how strong are those safeguards really?

Category: E-Commerce
 

2025-09-04 14:36:07| Fast Company

For many Hispanics the road to homeownership is filled with obstacles, including loan officers who don’t speak Spanish or aren’t familiar with buyers who may not fit the boxes of a traditional mortgage applicant.Some mortgage experts are turning to artificial intelligence to bridge the gap. They want AI to help loan officers find the best lender for a potential homeowner’s specific situation, while explaining the process clearly and navigating residency, visa or income requirements.This new use of a bilingual AI has the potential to better serve homebuyers in Hispanic and other underrepresented communities. And it’s launching as federal housing agencies have begun to switch to English-only services, part of President Donald Trump’s push to make it the official language of the United States. His executive order in August called the change a way to “reinforce shared national values, and create a more cohesive and efficient society.”The number of limited-English households tripled over the past four decades, according to the Urban Institute, a nonprofit research organization based in Washington, D.C. The institute says these households struggle to navigate the mortgage process, making it difficult for them to own a home, which is a key factor in building generational wealth. Bilingual AI helps demystify home loans The nonprofit Hispanic Organization of Mortgage Experts launched an AI platform built on ChatGPT last week, which lets loan officers and mortgage professionals quickly search the requirements of more than 150 lenders, instead of having to contact them individually.The system, called Wholesale Search, uses an internal database that gives customized options for each buyer. HOME also offers a training program for loan officers called Home Certified with self-paced classes on topics like income and credit analysis, compliance rules and intercultural communication.Cubie Hernandez, the organization’s chief technology and learning officer, said the goal is to help families have confidence during the mortgage process while pushing the industry to modernize. “Education is the gateway to opportunity,” he said.HOME founder Rogelio Goertzen said the platform is designed to handle complicated cases like borrowers without a Social Security number, having little to no credit history, or being in the U.S. on a visa. Faster applications for buyers Loan officer Danny Velazquez of GFL Capital said the platform has changed his work. Before, he had to contact 70 lenders one by one, wait for answers and sometimes learn later that they wouldn’t accept the buyer’s situation.The AI tool lets him see requirements in one place, narrow the list and streamline the application. “I am just able to make the process faster and get them the house,” Velazquez said. A homebuyer’s experience One of Velazquez’s recent clients was Heriberto Blanco-Joya, 38, who bought his first home this year in Las Vegas. Spanish is Blanco-Joya’s first language, so he and his wife expected the process to be confusing.Velazquez told him exactly what paperwork he needed, explained whether his credit score was enough to buy a home, and answered questions quickly.“He provided me all the information I needed to buy,” Blanco-Joya said. “The process was pleasant and simple.”From their first meeting to closing day took about six weeks. Safeguards for accuracy Mortgage experts and the platform’s creators acknowledge that artificial intelligence creates new risks. Families rely on accurate answers about loans, immigration status and credit requirements. If AI gives wrong information, the consequences could be serious.Goertzen, the CEO of HOME, said his organization works to reduce errors by having the AI pull information directly from lenders and loan officers. The platform’s database is updated whenever new loan products appear, and users can flag any problems to the developers.“When there are things that are incorrect, we are constantly correcting it,” Goertzen said. “AI is a great tool, but it doesn’t replace that human element of professionalism, and that is why we are constantly tweaking and making sure it is correct.” Loan officers welcome AI support Jay Rodriguez, a mortgage broker at Arbor Financial Group, said figuring out the nuances of different investors’ requirements can mean the difference between turning a family away and getting them approved.Rodriguez said HOME’s AI platform is especially helpful for training new loan officers and for coaching teams on how to better serve their communities. Another company is testing similar AI tools Better Home & Finance Holding Company, an AI-powered mortgage lender, has created an AI platform called Tinman. It helps loan officers find lenders for borrowers who have non-traditional income or documents, which is common among small business owners.They also built a voice-based assistant called Betsy that manages more than 127,000 borrower interactions each month. A Spanish-language version is in development.“Financial literacy can be challenging for Hispanic borrowers or borrowers in other underserved populations,” Pierce said. “Tools like Betsy can interact and engage with customers in a way that feels supportive and not judgmental.” Fernanda Figueroa, Associated Press

Category: E-Commerce
 

2025-09-04 14:26:45| Fast Company

It all began with the jacket. Giorgio Armani twisted and bruised the angular piece of clothing tearing out the padding, adjusting the proportions, moving the buttons until he was left with something supple as a cardigan, light as a shirt. “Removing all rigidity from the garment and discovering an unexpected naturalness,” as he put it years later. “It was the starting point for everything that came after.” His 1970s reimagining of the jacket a study in nonchalance was to be his statement of purpose as a fashion designer. Elegance, he argued, meant simplicity. That principle, applied to great acclaim over a five-decade-long career, would produce bestselling minimalist suits and turn his eponymous brand into a vast conglomerate producing haute couture, prt--porter, perfumes and home interiors. Known to industry admirers as “Re Giorgio” King Giorgio Armani became synonymous with Italian style, helping to dress a generation of successful women, as well as men who wanted less stuffy attire. He combined the flair of the designer with the forensic attention to detail of the executive, running a business that generated billions of dollars in revenue each year and helping to make contemporary Italian fashion into a global phenomenon. Despite being one of the world’s top designers, he carefully guarded his own privacy and kept a tight grip on the company he created, maintaining its independence and working with a small and trusted group of family members and long-term associates. Armani, a handsome man with piercing blue eyes and silver hair, often said that the point of fashion was to make people feel good about themselves – and he railed against the rigid, fussy lines that traditionally defined high tailoring. “That’s a weakness of mine that affects both my life and my work,” he told “Made in Milan”, Martin Scorsese’s documentary about him, in 1990. “I’m always thinking about adding something or taking something away. Mostly taking something away. “I can’t stand exhibitionism.” Armani has died, aged 91, the Armani company said of its founder and CEO on Thursday, without giving a cause of death. “He worked until his final days, dedicating himself to the company, the collections, and the many ongoing and future projects,” the company said. The funeral would be held privately, it added. TO MILAN Giorgio Armani was born in 1934 in Piacenza, a town in the industrial heartland of northern Italy, close to Milan, one of three children of Ugo Armani and Maria Raimondi. His father worked at the headquarters of the local Fascist party before becoming an accountant for a transport company. His mother was a homemaker. Despite their limited means, his parents possessed an inner elegance, Armani told “Made in Milan”, and Maria’s sense of style shone through in the clothes she made for her three children. “We were the envy of all our classmates,” he said. “We looked rich even though we were poor.” As a boy he experienced the hardships of World War Two. In his autobiography, “Per Amore” (“For Love”), he tells of how he dived into a ditch and covered his younger sister Rosanna with his jacket when a plane began firing overhead. The family moved to Milan after the war. The city seemed very cold and big to him at first, though he soon came to appreciate its discreet beauty, he told Scorsese. It would be the start of a lifelong association. In Milan, he developed a love for cinema that later influenced his career. Eventually he would lead his fashion group from there, helping to turn the unglamorous, industrial city into Italy’s fashion capital. Armani studied to become a doctor, but dropped out after two years at university and then did his military service. He took his first steps in fashion which he never formally studied when he was offered a job at renowned department store La Rinascente to help dress the windows. His first big break came with an invitation to work for Italian designer Nino Cerruti in the mid 1960s. There he began to experiment with deconstructing the jacket. “I started this trade almost by chance, and slowly it drew me in, completely stealing my life,” he told trade publication Business of Fashion in 2015. ‘WORK IS A KIND OF ORGASM’ As a designer he quickly tapped into two important trends in Western society in the late 20th century – a more prominent role for women and a more fluid approach to masculinity. “I had the feeling of what actually happened – women getting to the forefront in the workplace, men accepting their soft side – early in my career, and that was the base of my success,” Armani said in an interview with Esquire magazine to mark his 90th birthday, in 2024. Armani debuted his first menswear collection in 1975 and was soon popular in Europe. Five years later, he won the hearts of the U.S. glittering class when he dressed Richard Gere for the 1980 film “American Gigolo”, beginning a long association with Hollywood. That same year, luxury department store Bergdorf Goodman became the first U.S. retailer to launch an in-store Armani women’s boutique, securing the designer’s transatlantic reach. In 1982, Time magazine featured him on its cover under the headline “Giorgio’s Gorgeous Style”. A self-confessed perfectionist, the designer oversaw every detail, from advertising to models’ hair. He often said he couldn’t wait for weekends to end so that he could get back to work. “I’ve never taken drugs, yet for me the surge of adrenaline I get from my work is better than any hallucination or artificial high. It’s a kind of orgasm (if I may use this expression),” he wrote in “Per Amore”. He told Italy’s Corriere della Sera newspaper in October 2024 that he planned to retire within the next two or three years, having just turned 90. Hospital treatment for an undisclosed condition forced him to miss fashion shows for the first time in his career in June and early July of this year. ‘HE MADE ME SEE THE BIGGER WORLD’ Armani set up his business with his romantic partner Sergio Galeotti, whom he had met during a summer weekend at the Tuscan resort of Forte dei Marmi in 1966. “It was Sergio who believed in me,” Armani told GQ magazine in 2025. “Sergio made me believe in myself. He made me see the bigger world.” Galeotti, who had AIDS, died in 1985 at the age of 40, leaving a distraught Armani to run the business alone, with the help of his family and of long-term associate Leo Dell’Orco. “I did not hesitate, though it was daunting, and I knew I would have to learn new skills,” he told Britain’s The Times in a 2019 interview. “It worked out all right,” he added, with understatement. Armani, the company, was one of the first Italian fashion brands to expand into new makets, building a strong presence in Asia, and branching out with new fashion lines, such as the less expensive Emporio, to capitalise on an already famous name. Other fashion houses such as Prada and Dolce&Gabbana would eventually follow a similar strategy. Armani also diversified, moving away from thousand-dollar gowns to new products, spanning hotels to chocolates, as well as interior design pieces. As the business grew, so did the scrutiny it attracted. In 1999, the New York Times questioned the Guggenheim’s decision to host a retrospective of the designer’s work just months after he had become a major benefactor to the New York-based museum. The museum denied any quid pro quo. In 2014, the fashion house paid 270 million euros to settle an Italian tax dispute, newspaper Il Sole 24 Ore reported. Ten years later, an Italian court placed under judicial administration an Armani-owned business accused of indirectly subcontracting production to Chinese companies that exploited workers. Armani’s unvarnished statements also sometimes generated controversy. Speaking at Milan fashion week in 2020, Armani said: “I think it’s time for me to say what I think. Women keep getting raped by designers.” He clarified what he meant – that he opposed fashion trends that sexualised women and limited their style options. The use of the word rape nevertheless shocked many. ‘AN ARMANI AFTER ARMANI’ His work having made him fabulously wealthy, he indulged in luxury real estate. He had homes in Milan, as well as in nearby Broni in northern Italy, the southern island of Pantelleria, where he liked to spend August, and Forte dei Marmi. He also had properties in New York, Paris, on the island of Antigua, as well as in St. Moritz and Saint-Tropez. A sports fan, he owned the Olimpia Milano basketball team. He wrote that he trusted only a few people and fiercely guarded the independence of his business. Over the years the group received several approaches from potential investors, including one in 2021 from John Elkann, scion of Italy’s Agnelli family, and another from Gucci when Maurizio Gucci was still at the helm, but Armani always ruled out any potential deal that would have diluted his control of the company. He also refused to follow peers such as Prada into listing his company on the stock market. “Success for me has never been about accumulating wealth, but rather the desire to say, through my work, the way I think,” he wrote in GQ Italia in December 2017. That independent stance leaves a question about what will become of his business in a luxury industry dominated by heavyweight groups. Armani’s heirs are expected to include his sister Rosanna, two nieces and a nephew working in the business, long-term collaborator Dell’Orco and a foundation. Silvana and Roberta, the daughters of his late brother Sergio, as well as his nephew, Andrea Camerana, who is Rosanna’s son, worked with him in the Armani group. Dell’Orco is also considered part of the family. In “Per Amore” he vowed that his company would endure, curated by the people who had surrounded him. “There will be an Armani after Armani,” he wrote. Additional reporting by Claudia Cristoferi and Elisa Anzolin Giulia Segreti and Keith Weir

Category: E-Commerce
 

2025-09-04 14:00:00| Fast Company

Ever since 1988, when Walt Stack ran across the Golden Gate Bridge in Nike’s first commercial, Just Do It has been the tagline and philosophy that propelled Nike to become an iconic global brand. Now almost 40 years later, Nike is aiming to remind a new generation what Just Do It actually means. The brands newest campaign is called Why do it?, and it takes aim at the pervasiveness of cringe culture, which often frames earnest effort as uncool. Those three words mean so much to us, but we can’t just be holier-than-thou about it, says Nike chief marketing officer Nicole Graham. We have to make sure that those three words are resonating with each generation. Narrated by Tyler the Creator, the new campaigns marquee ad features LeBron James and Caitlin Clark, Philadelphia Eagles Saquon Barkley, Real Madrid and Brazil soccer star Vini Jr., skateboarder Rayssa Leal, and more. As these athletes line up shots, attempt moves, and push themselves, Tylers voiceover asks: Why do it? Why would you make it harder on yourself? Why chance it? Why put it on the line? With so much at stake. With so much room to fail. Why risk it? Why would you dare? Seriously, why?! You could give everything you have and still lose. But my question is, what if you dont? That last question is a valid one, and one Nike is looking to answer itself as it battles recent sales dips, and defends its top dog brand status among teens as competitors like On and Adidas continue to gain market share.  Carlos Alcaraz [Photo: Nike] Competing with cringe Cringe has become a defining attitude associated with Gen Z. It takes traditional self-conscious uncertainty and injects it with the steroids of social media and meme culture. This is where Graham sees an opportunity to put new meaning behind Nikes holy words.  Fear of failure and fear of trying, and terms like, Don’t be a try-hard, You’re so cringe, are all reserved for anyone who is showing passion for something, she says. So we wanted to take those three words and make sure were contemporizing the values of what they mean. Tara Davis-Woodhall [Photo: Nike] Asking “Why Do It?” is using the language of the brand to create new meaning, turning cringe on its head, and showing that earnest effort is actually not cringe at all. It has never been about a trophy or a win. It has always been about celebrating those who are brave enough to do it. It might mean just take the step out there. It might mean just lace up for the first time. It might mean trying to make the team, she says. We felt like it was time to just remind people to just take the step out there. Rayssa Leal [Photo: Nike] Shifting gears The Swoosh has been working on a major turnaround for the past two years, trying to reverse losses inflicted by a failed shift to direct-to-consumer back in 2021. Graham was named CMO in late 2023, and Elliott Hill was named new CEO in September 2024. In June, the company reported that 2024 Q4 sales dropped by about 12% to $11.10B from $12.61B a year earlier. Nike has said that 2025 would be a transition year for the company, and its stock is up by almost 2% year-to-date.  Graham says this new campaign is just one part of a broader global effort, as the company shifts back to dividing itself into teams focusing on specific sports. Under former CEO John Donahoe, Nike’s strategy to grow its lifestyle business was to segment its business by womens, mens, and kids. The company announced on August 28th that it expected to layoff about 1% of its corporate staff, as a result of the realignment. Shreyas Iyer [Photo: Nike] I see already how quickly that success can happen, and the momentum right now is insane, she says. The running team was the first, and then the football team, now basketball and cricket. We have made this large company feel very, very small and intimate, so I’m incredibly excited and optimistic. Going deep on each sport is the lens through which the brands overall philosophy is filtered. Thats where this new campaign comes in. That attitude is meant to have what Graham calls three different gears: Showing up at live sports, being a part of big sport moments that are important to fan sub cultures, and being present in the communities where consumers live and play. This translates to everything from major leagues, to putting on local events like the recent One Global tournament in NYC or the Mamba League Invitational in LA. Or having fun in big moments, like taking the cupcakes out of Columbus bakeries to show that the Ohio State vs. Texas football game wasnt an easy, early season cupcake game. Nike has to be at the global stage, but we also have to be at the street corner at the same time, says Graham.   You can start your new year with a cupcake, or you can put it all on the line. Texas and Ohio State know their choice. pic.twitter.com/Z8bArQq0WK— Nike Football (@usnikefootball) August 29, 2025 Everyday greatness Why Do It? has great potential to both combat the impacts of cringe. It could also help Nike create balance between celebrating the giants of sport and highlighting the heroics of the everyday athlete. After all, Walt Stack wasnt a household name.  Some of Nikes most creative work hasnt featured a single pro athlete. For every Its Gotta Be The Shoes there is Jogger. The latter, narrated by Jude Law, is a 2012 spot that is just a kid jogging along an empty road. No hype soundtrack. No eye-catching visuals. Just the sound of shuffling feet, and a masterclass in advertising copywriting.  Nike has always done an incredible job of intertwining everyday people into the fabric of its epic sports stories. With Why Do It? the brand has an opportunity to tap back into the emotions involved in trying a new sport, or lacing up day-in and day-out when no one is watching.  We have to make sure that we’re heroing our biggest athletes and making them feel accessible, but we also have to take accessible individuals and make them feel like heroes, says Graham. We need to always be playing that balance.

Category: E-Commerce
 

2025-09-04 13:00:00| Fast Company

Small businesses are committing more money to marketing this year than last, but surprisingly few have any confidence that their investment is paying offeven as more report using new tools like artificial intelligence to help boost their efforts.  The latest State of Small Business Marketing report from Constant Contact finds that just 18% of small business owners are very confident that their marketing is effective, down from 27% in 2024. Thats despite the fact that 37% of the more than 2,500 businesses surveyed said they had increased their marketing budgets for the year.  Small businesses feel optimisticand under pressure Small businesses are under real pressure to see positive results from their marketing, but many feel like they are doing more without getting more back, said Smita Wadhawan, chief marketing officer at Constant Contact, in a statement.  Overall, the report found that the majority of small business owners in the U.S. are most likely to say they are not confident at all that their marketing efforts are producing results.  The findings stands somewhat in contrast to the most recent NFIB Small Business Optimism Index: It found that small business sentiment in the country increased last month, with many owners expecting positive business conditions and opportunities in the coming months. AI may be case for optimism Those using AI may be faring slightly better when it comes to their marketing, however: The report found that nearly half of all the small businesses in the study are using AI to some extent in their marketing efforts, including using the tech to help with copywriting, emails, and creating visual content for social media feeds. And while some 50% of small businesses in the U.K. and Australia and New Zealand are deploying AI, only 37% of U.S.-based firms arethe lowest percentage of any country polled in the report.  That finding syncs with other reports into how American businesses are using AIor perhaps more accurately, not using it. The U.S. Chamber of Commerce Technology Engagement Center (C_TEC) recently released a report that found 44% of small businesses in the U.S. used generative AI in some fashion. Tech and financial services companies, unsurprisingly, had the highest levels of adoption.  How to bridge the confidence gap So why arent more firms using AI to help reach more customers? Some possible explanations for the low adoption rate are a lack of expertise or guidance in using the tools, or a failure to see how, exactly, AI might be useful in a given setting or organization. Yet interest in AI and spending more on it to help with marketing is only set to grow among small business owners, despite the confidence gap. Small business owners are working harder than ever, said Wadhawan, but without the time, expertise, or data to guide them, many are still guessing about what will resonate with their customers.

Category: E-Commerce
 

2025-09-04 13:00:00| Fast Company

Nick Cleggs stint as Metas president of global affairs ended earlier this year. Now, in his book How to Save the Internet, he outlines what he thinks needs to change in tech. The reception hasnt been kind, with some calling the book baffling and unsatisfying. But buried in the otherwise thin prose are a few surprising anecdotes and arguments. Clegg once sparred with his deputy in MMA Mark Zuckerbergs reinvention as an MMA enthusiast is well documented. Less known is how he encouraged his senior executives to join him. Marks commitment to MMA is so strong that he insisted one morning, during a management offsite, that some of his most senior executives join him for a training session, Clegg writes. Thats how he ended up on the mat, straddled by his deputy Joel Kaplan (who would later replace him), in a manoeuvre apparently known as the Domination Mount, which Clegg admits was too close for comfort. Politics accounts for just 6% of the Facebook feed Clegg makes a spirited, if not always convincing, attempt to address the claim that Meta has harmed public interactions and polarized politics. Most people dont really use social media to engage in politics, he writes. Political content, he claims, makes up less than 6% of what people see on Facebook. If you want to assign blame for political discourse, he suggests, look instead to X (formerly Twitter). Social media has changed democracy According to Clegg, social media has transformed democracy, but it hasn’t destroyed it. Undoubtedly it has [changed democracy], he writes, describing it as a disruptive and messy change. He argues it will take time to understand the full implications but insists there are benefits alongside the well-documented problems. Clegg suspended Donald Trumps account in 2021 One underexplained section covers Metas response to Donald Trumps role in the January 6 Capitol riots. Trump was banned from Facebook apps, a decision later reversed after his suspension ended. Trumps support for those protesting at the Capitol, and his refusal to condemn the violence of the insurrectionists, was tantamount to inciting further violence, Clegg writes, adding that Mark Zuckerberg made clear that the decision would be mine. Clegg ultimately chose to suspend Trumps access to Facebook and Instagram. How AI will change our world Clegg thinks generative AI can help address the Wests stagnating productivity. The implicit promise of capitalism is that the next generation will be better off than the last, with hard work rewarded by economic security and decent public services to provide a safety net when tragedy or misfortune strikes, he wrote. That promise, he argues, has broken down: younger generations are overworked, underpaid, and overstressed. Clegg believes AI can help. Im not suggesting AI is a silver bullet that will suddenly reverse decades of gradual decline, he wrote. But the developed world badly needs a productivity boost. Clegg wasnt a fan of the AI Safety Summitor AI doomers Clegg recounts his experience at the AI Safety Summit in Bletchley Park in November 2023, attended by Kamala Harris, Rishi Sunak, and Ursula von der Leyen. Clegg claims he told a story about a hypothetical woman, called Mrs. Miggins, who lived just down the road from the summit. He writes: I can guarantee, I said, that shes more terrified of AI now than she was before this summit started two days ago. Little surprise, then, that he also dismisses doomsday scenarios of AI domination. Were merely in the foothills, debating the perils we might find at the mountaintop, he writes.

Category: E-Commerce
 

2025-09-04 12:58:34| Fast Company

Shares in French drugmaker Sanofi fell more than 10% on Thursday, wiping nearly $13 billion off its market value, after late-stage trial data for its experimental inflammatory disease drug amlitelimab disappointed Wall Street. The company said amlitelimab, which it is developing for atopic dermatitis, a severe form of eczema, met all main goals in the Phase III study, showing statistically significant improvements in skin clearance and disease severity compared with placebo after 24 weeks. But the data looked weak against Dupixent, Sanofi’s best-selling medicine, which treats the same condition and is due to lose patent protection in 2031. The company has billed amlitelimab as a potential successor to Dupixent, and Barclays analyst Emily Field told Reuters investors had viewed amlitelimab as Sanofi’s lead pipeline asset to follow on from that drug ahead of the data release. “That’s why we’re seeing a big reaction in the stock, because of the concern that Sanofi is not going to have enough in its pipeline to replace Dupixent after patent expiry,” Field said. “This is increasingly looked at as a cliff stock.” Shares were down 10.3% at 0950 GMT, making Sanofi the biggest faller on Europe’s blue-chip STOXX 600 index. Dupixent, which Sanofi jointly developed and co-owns with drugmaker Regeneron, is approved not only for eczema but also for other immune-related conditions, including severe asthma. With the patent expiry looming, Sanofi has doubled down on immunology, making amlitelimab a pillar of that effort. JPMorgan said the data confirmed the drug is less effective than Dupixent, which brought in about 13 billion euros ($15.22 billion) in sales for Sanofi in 2024. Analysts at Jefferies said the Phase III results fell short of its earlier trial and of rival biologic drugs, though the drug’s safety profile and convenient 12-week dosing could still support its use. UBS called the drug’s efficacy solid despite it being weaker than Dupixent, adding that this could be countered by the advantage of amlitelimab’s less frequent dosing, which some injection-averse patients may prefer. ($1 = 0.8542 euros) Maggie Fick, Reuters

Category: E-Commerce
 

2025-09-04 12:48:00| Fast Company

On Wednesday, September 3, Figma released its first earnings report since going public in July, bringing with it a significant change in tide.  The collaborative design software platform had an incredible initial public offering (IPO), which saw its stock price rise 250%. In contrast, Figmas shares (NYSE: FIG) have now plunged about 15% in after-hours and premarket trading on Thursday.  So, what brought Figmas stock down? Revenue-wise, the company grew 41% year-over-year (YOY), reaching $249.6 million. The figure beat Wall Streets predicted $248.8 million, according to consensus estimates cited by CNBC. Figma further said it expects 2025 revenue between $1.02 billion and $1.03 billion, beating an estimate of $1.01 billion cited by Reuters. Finally, the company also announced a series of new products, including Figma Make, an AI-powered design tool, and Figma Sites, which lets users publish websites from the platform.  While its earnings numbers are positive, the company’s explosive IPO stock growth may have meant that some investors had unrealistically high expectations, Reuters notes. ‘Significant investments in our AI efforts’ In an earnings call, Figma cofounder and CEO Dylan Field noted how AI growth might negatively impact profits. You should expect to see significant investments in our AI efforts because we believe AI will be critical to how software development workflows evolve moving forward,” Field said. “This means that we expect margins to come down in the near term as we invest in the long term. Another consideration for the drop in share price might stem from their availability. When the stock market closes on Thursday, September 4, the lockup period will end for 25% of shares owned by employees. This change means that a significant number of shares will enter the public market, potentially diluting the existing shares’ worth.  This story is developing…

Category: E-Commerce
 

2025-09-04 12:22:00| Fast Company

If youre sick of tech companies hogging the IPO spotlight, youre in for a refreshing change of pace. Black Rock Coffee Bar Inc. is expected to list on the Nasdaq as soon as next week. Heres what you need to know about Black Rock Coffee Bar and its initial public offering. What is Black Rock Coffee Bar? Black Rock Coffee Bar is based in Scottsdale, Arizona, but was originally founded in Beaverton, Oregon, in 2008. The companys first store was a humble 160-square-foot drive-thru location. Since then, Black Rock Coffee Bar has expanded to more than 150 stores across seven states, including Arizona, California, Colorado, Idaho, Oregon, Texas, and Washington. Black Rock Coffee Bars menu consists of coffees, teas, and energy drinks, as well as a selection of all-day breakfast menu items. Its major competitors are the much larger coffee chains Starbucks and Dutch Bros. One of Black Rock Coffee Bars current weaknesses also leaves room for growth opportunities. In a recent Form S-1 filing with the U.S. Securities and Exchange Commission (SEC), the company notes that its current brand awareness within its existing markets stands at just 47%. Thats compared to the 83% brand awareness that Dutch Bros enjoys and the sky-high 97% brand awareness that Starbucks enjoys. [Photo: Black Rock Coffee Bar] Black Rock Coffee Bar says it is leveraging several types of marketing to increase its brand awareness, including via online advertising on platforms owned by Meta and Google, and through organically driven influencer marketing campaigns. The company also has plans to greatly expand its store footprint into new markets. It says it expects to grow its store count to 1,000 stores by 2035. For comparison, Dutch Bros hit that milestone earlier this year. Black Rock Coffee Bar by the numbers According to the companys SEC filing, Black Rock Coffee Bars most salient metrics include: 158 locations across 7 states. Store revenue of $179 million for the 12 months ending June 30, 2025. 1.8 million loyalty members. 10.1% same-store sales growth for the six-month period ending June 30, 2025. Average unit volume of $1.2 million for the three months ending June 30, 2025. Annual store growth rate of 20%. For the three months ending June 30, Black Rock Coffee Bar had a net loss of $1.1 million, its SEC filing reveals. That is double the net loss of $522,000 from the same period a year earlier. When is Black Rock Coffee Bars IPO? Black Rock Coffee Bar has not officially announced a date for its initial public offering. However, Nasdaqs IPO calendar listing date says the offering is expected to take place on Friday, September 12. Fast Company has reached out to Black Rock Coffee Bar for more details on the timeline. What is Black Rock Coffee Bars stock ticker? Black Rock Coffee Bars stock will trade under the ticker BRCB. What exchange will Black Rock Coffee Bars shares trade on? Black Rock Coffee Bar shares will trade on the Nasdaq Global Market. What is the IPO share price of BRCB? According to the companys most recent Form S-1 filing with the U.S. Securities and Exchange Commission (SEC), dated September 2, Black Rock Coffee Bar says it expects BRCB Class A shares to IPO for between $16.00 and $18.00. How many BRCB shares are available in its IPO? Black Rock Coffee Bar says it is making 14,705,882 shares of Class A common stock available in its IPO. How much will Black Rock Coffee Bar raise in its IPO? With Black Rock Coffee Bars offering of 14.7 million shares at $16 to $18 apiece, the company is seeking to raise up to $265 million in its IPO, Reuters notes. How much is Black Rock Coffee Bar worth? Black Rock Coffee Bar is on target to be worth about $860.7 million based on its current IPO numbers, reports Reuters. A change of flavor from the tech-heavy IPO scene One interesting thing about about Black Rock Coffee Bars IPO is the industry in which the company operates. Most of the major initial public offerings in 2025 have been in the tech sector. Black Rock Coffee Bars IPO represents a decided change in flavor compared to 2025s other headline-grabbing IPOs. So far, those have included listings from Chime, Circle, Figma, eToro, and Bullish.  It will be interesting to see how investors react to such a low-tech initial public offering, as their appetite for Black Rock Coffee Bar could play a significant factor in other consumer-oriented, non-tech companies choosing to go public in the remainder of the year. The last major coffee chain to go public was Dutch Bros (NYSE:BROS) in September 2021. The company debuted on the New York Stock Exchange (NYSE) for $23 per share. As of yesterdays market close, BROS shares were trading at above $71 eacha rise of more than 120% since its IPO date.

Category: E-Commerce
 

2025-09-04 11:00:00| Fast Company

This time its different.Those four words, the official slogan of every economic bubble, have been weaponized in the age of AI. Theyre the rallying cry of utopians and evangelists insisting the technology will reshape every corner of life, and that the financial gains surrounding it are therefore excusable. At the same time, those same boosters, along with their critics, wield the phrase as a cudgel in their endless sparring.The AI conversation now feels as fracturedand as split-screenas debates over politics or the economy. Every new headline becomes ammunition, seized on to reinforce whatever larger argument someone wants to make. OpenAI CEO Sam Altman captured it rather well in August: Are we in a phase where investors as a whole are overexcited about AI? My opinion is yes,” he said at the time. “Is AI the most important thing to happen in a very long time? My opinion is also yes.Of course, only the first part of the quote got aggregated into countless even Sam Altman says AI is a bubble stories.Predicting whether we are or arent in a bubble is a fools game, and I wont play it. But what Altman effectively elides is that the financial frenzy part risks the most important thing to happen part.The greed is endangering the good.You dont need to talk to a chatbot until it induces psychosis; you just need to follow the money in AI.In this Premium piece, youll learn: How the insatiable appetite for elite AI talent is breaking the social contract of startup creation What the race to build ever larger data centers to power AI use is really about Why you should closely watch the use of special purpose vehicles (SPVs) to buy and sell shares in AI startups This time is different: Whatever happens in AI will not be exactly what happened to inflate and then pop the dotcom bubble in 2000 (though, naturally, SoftBank CEO Masayoshi Son has costarring roles in each drama). So lets go through the events of just the last three months or so and you decide what the hell is going on. Sama-Jony-ding-dong Just before Memorial Day, OpenAI acquired Jony Ive’s io AI hardware company, which has never released a product or even announced one. But the potential riches if you build what my colleague Mark Wilson dubbed the fourth great computing interface are such that the startup commanded $6.5 billion in OpenAI stock.The nine-minute video that accompanied the news reportedly cost $3 million.Weeks later, a startup named iyO, which is also making AI-powered hardware, sued OpenAI alleging trademark infringement and unfair competition, saying that iyO met with OpenAI and Ives LoveFrom as far back as 2022 and as recently as spring 2025 sharing its vision and tech for screenless natural language human-computer interaction.A judge ruled iyO made enough of a case to merit a hearing and ordered OpenAI not to discuss the io brand. OpenAI then took down the video. ARRrrrgh Cursor, the buzzy AI code editor (or vibe coding app), announced in June that it had raised $900 million at a $9.9 billion valuation. The company also claimed its annualized recurring revenue (ARR) hit $500 millionup from the $100 million milestone it bragged about in February, which at the time made it the fastest company ever to get there, in just 12 months. But ARR is a slippery metric. Its calculated by taking a single month of revenue (almost always the companys best) and multiplying it by 12. The result is a gaudy number that implies annual revenue without actually being annual revenue. Cursors record quickly became the AI industrys version of the four-minute mile. In July, rival AI coding startup Lovable crowed that it hit $100 million ARR in only eight months. Not to be overshadowed, Anthropic (OpenAIs nerdier LLM competitor) reportedly hit $3 billion ARR in May, $4 billion in June, and $5 billion in July. By years end, it says it will reach $9 billion ARR. Yet even if you take those claims at face value, the companys real revenue pencils out closer to $4.3 billion on a back-of-the-envelope calculation. That didnt stop Anthropic from raising at a $183 billion valuation, or roughly 42.5 times this guesstimate of its 2025 revenue. While ARR is soaring, so too are concerns that AI companies negative gross margins, meaning it costs more to do what it does than it makes from selling it, will not easily be reversed. But hey, number go up, right? Building the Avengers of AI In June, Meta CEO Mark Zuckerberg paid $14.3 billion for 49% of Scale AI, a company which provides model makers with training data. Scale cofounder and CEO Alexandr Wang and some other Scale employees moved over to Meta to set up the social media giants new Superintelligence Labs (MSL).The move raised questions about whether Big Tech was yet again deploying a clever workaround to federal regulatory scrutiny for a large acquisition by spending a large sum for a stake in the company while its most valuable employees join the investor. Good questions! Even more so after Meta rivals, which had been Scale customers, backed away, and in July Scale laid off 14% of its staff, 200 people, and ended relationships with 500 contractors.Soon the tumult came for Meta itself, with Meta in August instituting an AI hiring freeze, doing a reorganization of the AI teams it had just organized (the fourth reorg in six months, but whos counting), and some of those high-profile hires changing their mind once they had to show up towork at Meta.At least all this took place over the leisurely cadence of about two and a half months. Choppy Surf The drama over the acquisition of the AI coding app Windsurf played out over just 72 hours, across a mid-July weekend.This too looked like a company being raided for its leadership and top talent (this time by Google). In the heat of a summer Friday news dump, it appeared those 40-plus Windsurf poachees were leaving their former colleagues high and dry while they reaped a share of $2.4 billion.AI, whether because of the opportunity, the resources required, or just the guaranteed money, was shattering the heretofore understood premise that founders, like sea captains, went down with the ship.But with Big Tech offering yachts, not lifeboats, startups became just another manifestation of I got mine, with founders now at the front of the line to get theirs.On the Monday after the Friday talent raid, Cognition, yet another AI software engineering tool (!), took the heros mantle, acquiring the rest of Windsurf and promising to make the employees whole.Cognition CEO Scott Wu wrote that the deal includes Windsurfs world-class people, some of the best talent in our industry, whom were privileged to welcome to our team.Those good vibes lasted all of three weeks, when Wu confirmed that he had offered those world-class Windsurf people buyouts, citing Cognitions extreme performance culture that translates to many of us literally live where we work. The note implied that Windsurf perhaps didnt share that oh-so-healthy work culture and allowing that its employees hadnt signed up to grind themselves into dust.The only greater privilege than welcoming Windsurf to the team was showing them the door. Mines bigger Stargate: Its not just a sci-fi franchise but also a joint venture to fuel OpenAIs data center expansion, an AI infrastructure company. Stargate launched in January with help from SoftBank, Oracle, and others. According to OpenAI, Stargate intends to invest $500 billion over the next four years” and this infrastructure will secure American leadership in AI, create hundreds of thousands of American jobs, and generate massive economic benefit for the entire world. (Emphasis mine.)The first Stargate project in Texas, which started operating while still under construction, is promising 357 full-time jobs once construction has finished, according to Bloomberg, which added that thats a little more than the average Walmart Supercenter. If we interpret hundreds of thousands as, say, 200,000, we only need to build another 560 data centers to fulfill that goal.Gotta start somewhere, I guess, but in truth, OpenAI got to that jobs number through the usual economic impact sleight of hand, adding in short-term construction roles and indirect jobs like manufacturing and local service roles.Good American jobs, AI supremacy over the world, whatever. Lets not lose sight of whats important here: Sam Altmans data center was larger than Elon Musks xAI Colossus data center, consuming 300MW of power to Colossuss 250MW. The tech site Toms Hardware proclaimed, Its the worlds largest single building.Fear not, though, Colossus 2 is underway in Memphis. Sure, both of these projects threaten the stability of the electric grid, and Colossus may or may not be poisoning the residents of Memphis while you read this, but no matter: Musk simply must prove his is bigger.You didnt think Meta CEO Mark Cage Fighter Zuckerberg was going to sit this out, right? In July, he announced Prometheus and Hyperion (nicknamed The Beast), his data center projects that promise multi-gigawatt power consumption. As Zuck bragged, Just one of these covers a significant part of the footprint of Manhattan.SoftBanks Masayoshi Son, although already involved with Stargate (with money he doesnt actually have), was not deterred by those realities from reportedly pitching a $1 trillion industrial campus in Arizona devoted to building AI and robotics, dubbed Project Crystal Land.Cant help but wonder if these guys are compensating for something here. Its the money, stupid Of course, the hot AI summer of 2025 hasnt just been about bragging rights. Its about money, which can be converted into bragging rights.To wit: In July, former OpenAI CTO Mira Murati raised a record $2 billion seed round for her Thinking Machines Lab AI startup. As of mid-August, arguably a lifetime ago in AI time, the analyst firm CB Insights calculated that there were 498 AI unicorns, with an aggregate value of $2.7 trillion, leading CNBC to conclude, AI is creating new billionaires at a record pace. On paper, at least. Thankfully theres a way for the founders (and maybe even the unwashed AI rank and file actually doing the work) to cash in that doesnt involve abandoning their startups: secondary share sales to investors clamoring to get a piece of these companies. In August, OpenAI reportedly initiated a $6 billion offering (or maybe its $8 billion) to investors (including, naturally, SoftBank), which would value the company at $500 billion. OpenAI currently has a $13 billion ARR (see above!). So lets call this maybe 50 times revenue, with, again, accelerating losses. Elite AI researchers and 10x engineers spent the summer changing teams like college football stars in the transfer portal, with Zuckerberg reportedly offering $300 million, four-year deals to woo them to Meta. The coup de grace was hiring away Apples head of AI models with a compensation package that dwarfed that of Apple CEO Tim Cook. Meanwhile, investor demand has gotten so frenzied that 1) companies like Meta are using financial instruments known as special purpose vehicles (SPVs) to finance data center investments off its books, obscuring the risk from its stock investos 2) OpenAI warned investors that unauthorized sales of OpenAI equity; investments in SPVs that own OpenAI equity; tokenized interests in OpenAI equity (as Robinhood launched earlier in the summer, starting in Europe) and promised or an SPV holding OpenAI equity; and forward contracts and other forms of purported economic interests as violating its terms and could result in those shares being invalidated 3) OpenAIs investing arm launched its sixth SPV, mere weeks before warning investors about SPVs offering its own shares, to invest outside of its main fund, seeking another $69.5 million 4) VCs are buying into each others SPVs with high fee structures to get any kind of exposure to these those private AI high-fliers. As Javier Avalos, cofounder and CEO of Caplight, a secondary deal tracking platform, explained to TechCrunch, Buying units of the SPV means [VCs] wont own shares in the actual company; theyll technically be an investor in another investors fund. Of course they can then mark up those investments and sell them to a greater fool high-net-worth investor, so everythings fine. These are the kinds of things that happen when the smart money convinces itself that this time is different.The next crash will be different, and it may well not be caused by AI. (It could be private credit! Or crypto! So many possibilities.)Yes, every single one of these actions this summer has some kind of perfectly logical explanation. Why wouldnt you bet 1 or 2% of your company to have a shot at owning the next iPhone, being the dominant player in the fourth industrial revolution, or controlling data centers, the railroads of the 21st century?Then again, everything looks shiny if youre living inside a gossamer sphere floating into the atmosphere.Stay careful out there, folks. If anyone offers you a chance to buy into an SPV, maybe take all your money and put it in something tangible and safe, like Labubus.

Category: E-Commerce
 

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