 |
|
|
|||||
Those AI tools are being trained on our trade secrets. Well lose all of our customers if they find out our teams use AI. Our employees will no longer be able to think critically because of the brain rot caused by overreliance on AI. These are not irrational fears. As AI continues to dominate the headlines, questions about data privacy and security, intellectual property, and work quality are legitimate and important. So, what do we do now? The temptation to just say No is strong. It feels straightforward and safe. However, this safe route is actually the riskiest of all. An outright ban on AI is a losing strategy that creates more problems than it solves. It fosters secrecy, increases security risks, and puts you at a massive competitive disadvantage. Im the founder of two tech agencies and a big proponent of AI. As a business, we also deal with customer data, often from industries like government, healthcare, and education. However, I believe theres a much better way to address the threats posed by AI. In this article, Ill share the dangers of flat-out AI bans and what companies can do instead. Curiosity crisis You can ban tools, but you cant ban curiosity, especially among developers and product managers who are paid to be innovative. Theyre not living in a vacuum. Theyve heard they can do this and that in a fraction of the time, and they simply want to try it out. Additionally, employees may feel that not using AI daily puts them at a disadvantage compared to their peers working at other companies where AI is allowed. When you forbid the use of AI tools, you dont stop it. Multiple studies confirm that you simply drive it underground. A Cisco survey revealed that 60% of respondents (including security and privacy professionals from various countries) entered information about company internal processes into genAI tools; 46% entered employee names or information, and 31% entered customer names or information. This creates Shadow ITthe unsanctioned use of technology within an organization. In recent years, a new term has also emerged: Bring Your Own AI, or BYOI. Another study by Anagram paints even a more shocking picture: 58% of the surveyed employees across the U.S. admit to pasting sensitive data into large language models. Moreover, 40% were willing to knowingly violate company policy to complete a task faster. I guess the forbidden fruit is indeed the sweetest. As a consequence, you have zero visibility. You dont know what tools are being used, what data is being input, or what risks are being taken. The irony is real: the problem you wanted to control is now completely out of your control. Security paradox The primary reason for a ban is to protect sensitive data. However, the ban makes a leak more likely, not less. Employees may create personal accounts and use free or cheaper plans, which often default to using your data for model training. They lack robust security features, audit logs, and data processing agreements (DPAs). On the contrary, enterprise plans, such as ChatGPT Business or Enterprise, often come with assurances that your data will not be used for training purposes. They may offer SSO, data encryption, access controls, and administrative oversight. Your sensitive data, which you feared would be leaked through an official channel, gets leaked through dozens of untraceable personal accounts. You could have secured it with an enterprise plan, but instead, you pushed it into the wild. Driving in the slow lane While you’re debating, your competitors are executing. With only 19% of C-level executives reporting a more than 5% increase in revenue attributed to AI, it may be too early to talk about the ROI. Also, the reason for a relatively small ROI may not be in the AI itself, but in the way we use it. More and more businesses are now considering applying AI to central business operations rather than peripheral processes. AI use cases in a business setting are manifold. I know firsthand that the productivity gains from AI are not marginal. At Redwerk, we do not shy away from AI-assisted development, and were teaching our clients how they can set up such workflows. We dont view AI as a threat stealing developers lunch; we view it as a tool, allowing us to do more in-depth work faster. One practical use case for developers is generating boilerplate code or documenting APIs in seconds, rather than hours. With AI, our product managers can analyze user feedback at scale, brainstorm feature ideas, and conduct market research far more quickly. At QAwerk, we use a range of AI testing tools to generate test cases, identify obscure edge cases, and even perform initial security vulnerability scans. AI is here to stay Its not a fad, and its not going anywhere. More and more apps are developing AI features, keeping pace with the competition. AI will continue changing the anatomy of work. Workplace productivity tools like Slack, Zoom, and Asana (which are all now enhanced with AI) have become ingrained in the daily operations of tech-forward businesses. Major cloud and database providers are now offering agentic AI for enterprises. Investors are pouring billions into OpenAI, despite the company operating at a loss, because they recognize that AI is the future. All these facts clearly signal one thing: AI is here to stay. How to adopt AI responsibly Throughout my entrepreneurial journey, Ive quickly learned that being proactive is a more effective strategy than being reactive. And that pertains to everything, including AI. When questions like Are you using AI? are asked to support employees rather than reprimand them, youre on the right track. You dont need to overcomplicate things; just start. Step 1: Guide, dont forbid Create a simple Acceptable Use Policy (AUP) with dos and donts. Please, no 40-page PDFs no one has ever touched (besides the person creating it). Clearly define what is and is not acceptable. For example, AI tools are approved for brainstorming, learning, and working with nonsensitive ode. Do not input any client data, PII, or company IP into public AI models. Step 2: Equip your team Invest in a secure, enterprise-level AI tool. The cost is minimal compared to the productivity gains and the risk of unmanaged use. Before you do that, survey the team for their preferences. They probably have a ton of prompts that maybe work better in Gemini rather than Claude or ChatGPT, or vice versa. You need to gather all major use cases and conduct research on the tool that can address them best. This provides your team with a secure, approved sandbox to work in. Step 3: Educate and empower Did you know that millennials are even bigger advocates for AI than Gen Zers? 62% of millennials self-reported high expertise with AI. In many organizations, millennials occupy managerial positions, and they can become true champions of change. So, their enthusiasm should be nurtured rather than stifled. Run workshops. Share best practices for prompt engineering. Create a dedicated Slack/Teams channel for people to share cool use cases and discoveries. Turn it into a positive, collaborative exploration. Step 4: Listen and iterate Dont let the policy be a stone tablet. Let your team explore, get their feedback, and then formulate more detailed policies grounded in their practical, real-world experience. Youll learn what actually works and where the real risks lie. Final thoughts Things are moving extremely fast in the AI space. So fast, its challenging to keep up even without any bans. If you cant avoid the inevitable, embrace it. Yes, data privacy and security are no joke, but banning AI is not how you ensure its integrity. Let your team experiment and innovate within the guardrails you both find reasonable and agree on. Allow industry-compliant tools, provide training, and use them to your advantage.
Category:
E-Commerce
What if the women leaders who were long overlooked are the ones we cant afford to ignore today. The proverbial career ladder has long been the dominant metaphor for success. For many, it works: a clear, linear climb, one predictable rung at a time. For others, it doesnt, because the ladder was never built to hold the weight of multiple roles and ambitions. Women, in particular, have mastered a multi-hyphenate model of leadership out of necessity: mother and manager, founder and caregiver, mentor and innovator. What looked nonlinear was simply a different kind of training ground, one that creates resilience, adaptability, and perspective. Todays multi-hyphenates are entrepreneurs-executives-authors, CEOs-board members-storytellers, and founders-volunteers-mentors. Theyve pivoted across industries, re-entered the workforce after pauses, and taken lateral moves to gain new skills or flexibility. Those shifts and gaps arent liabilities, theyre evidence of courage, perspective, and the kind of agility various lived experiences produce. Lattice, not ladder Instead of advancing only upward, these women have built careers in multiple directions. A lattice (or jungle gym) career is about growing wider, deeper, and smarter, not just higher. For generations, womens professional ambition has been constrained and conditional: dont pause, dont deviate, dont improvise. Today, women are rejecting those outdated rules and designing careers on their own terms. A multi-hyphenate career isnt about abandoning ambition, its about redefining it. Success is measured not just by titles or tenure, but by influence, impact, and the ability to bring others along. In fact, when women come together, through mentorship, collaboration, and shared experience, they create a multiplier effect that accelerates learning, leadership, and impact across organizations.Thats not to say the traditional ladder is irrelevant. For many leaders, it remains a powerful and valid route to the top. It just cant be the only one. What the modern workplace needs Even in corporate roles, this era of constant disruption is testing every leaders ability to make high-stakes decisions and rally teams through uncertainty and upheaval. Employee expectations are shifting: new generations demand empathy, flexibility, and cultural fluency. These are existential challenges that require resilience and the ability to hold multiple perspectives at once. In that context, the women leaders who have crossed sectors, scaled startups, and taken a career pause are uniquely positioned for what the modern workplace needs right now. No matter where they sit, multi-hyphenates carry the very skills once dismissed as soft but now recognized as indispensable: empathy, emotional intelligence, adaptability, and the ability to build trust across divides. Innovation thrives at intersections, and these women leaders know how to bridge industries, cultures, and generations. Good for the bottom line The business case is undeniable. Companies with women executives outperform competitors by 30% and women founders deliver higher ROI when funded. From our vantage pointsone leading chief, the worlds largest network for women executivesand one who is CEO and cofounder of a leading AI driven, and the fastest-growing executive search firm in the U.S.we both hear directly from thousands of women navigating this reality. Together, they represent not just a large share of todays workforce, but the very talent pipeline companies will depend on for the C-suite of tomorrow. The pattern is unmistakable: nonlinear careers are producing leaders uniquely equipped for todays complexity. Yet, too many companies still cling to neatly sequenced résumés over pivots, pauses, or plurality. And they overlook a critical truth that leadership today is rarely developed in isolation. Women, in particular, are adept at building support networks that foster growth and create opportunities for many in their orbit. This collective strength can amplify influence far beyond what one individual could achieve alone. After all, leadership is a team sport. Systemic change Unlocking this potential requires change across the system. Boards should prize crisis navigation and cross-functionality. Recruiters must weigh adaptability and emotional intelligence alongside tenure. HR leaders should create returnships and project-based roles. And women themselves must stop apologizing for nonlinear journeys and claim their value. Were not looking to replace the corporate ladder. For some, it still works, and thats fine. But clinging to it as the only credible path is a mistake. Nonlinear, multi-hyphenate careersonce dismissed as messy, flawed, or unfocusedare proving to be a highly effective model for leadership. Women have been beta-testing this blueprint for decades. It works. And its time for companies to embrace it.
Category:
E-Commerce
Welcome to the future! David Arena, head of global corporate real estate for JPMorganChase, is standing on a sweeping staircase in a soaring travertine-clad lobby addressing a crowd. Hes there to welcome visitors to the ribbon cutting of 270 Park Ave., the banking behemoth’s new global headquarters in Manhattan. Behind him, an American flag hitched to a fluted bronze mast flies vigorously (its propelled by an artificial breeze that required a remarkable amount of fine-tuning). Standing next to him are the people who helped design and build the $3 billion, 2.5 million-square-foot supertall: JPMC CEO Jamie Dimon, British architect Norman Foster, developer Rob Speyer, New York Governor Kathy Hochul, and New Age author Deepak Chopra. For the leaders at JPMC, 270 Park is a big bet on the idea that working from an office is a competitive advantage in a business landscape that is rapidly changing. New technology, a shifting regulatory landscape, and geopolitical change are all coming to bear on the future of the financial services industry. A world-class office building, they believe, will provide an anchor in a tumultuous moment, and for many years to come. Ask the team behind 270 Park and theyll tell you that the new HQ is meant to be a joyful, productive space. The goal is to make workers healthier in mind, body, and spiritand therefore equipped to do their best work efficiently and effectively. Its a vessel where abundance flows naturally, Chopra proclaimed when he took the podium after Arena. [Photo: Nigel Young, courtesy of Foster + Partners] The office of the future, built for today JPMC began plotting its headquarters seven years ago. While it remained steadfast in its vision for the future of the office, the nature of work has transformed substantially since then. The pandemic forced many people into remote work due to health and safety concerns, and once the Slack and Zoom growing pains subsided, many folks realized that they actually had better work-life balance, saved money on commuting, and just generally felt happier and healthier while working from homeall while still getting the job done. For many, the drawbacks of remote work, like less access to equipment and feeling disconnected from company culture and team members, could be solved with a hybrid arrangement. Of the people who are able to perform their duties remotely, 52% prefer hybrid work, according to a recent Gallup poll, with just 26% preferring exclusively remote work and 22% desiring fully on-site work. These shifts provoke a question many office workers ask: If an office isnt technically required in order to do the job, then what is the office for? As with all headquarters, particularly on Park Avenue, the citys glass-and-steel canyon of corporate skyscrapers, they are symbols. JPMCs new building is a symbol not only of corporate ambition but also civic aspiration. Occupying a full city block, 270 Park Ave. is the first major office building to be constructed since the COVID-19 pandemic. Its the centerpiece of a JPMC microdistrict Dimon has assembled in the heart of Midtown Manhattan. Symbolically, and practically, it depicts a vision for the future of the financial sector in New Yorkone that is as brawny and commanding as Foster + Partners formidable skyscraper, which is held aloft by a massive bronze-clad base whose columns taper into six fan-shaped forms. According to a report in The New Yorker, the base alone required more steel to build than the 52-story building that was on the site before, the elegantly proportioned and assuringly reposed Union Carbide tower by SOM architect Natalie de Blois. Arena described the building as a beacon of American strength. [Photo: Nigel Young, courtesy of Foster + Partners] An office youll never want to leave Dimon has been one of the most vocal supporters of returning to the office five days a week. His employees, however, have not always agreed. They have signed petitions asking for more flexibility, and unionization efforts are underway in response to the policy. But pushback doesnt seem to be making a difference. According to a recording obtained by Reuters of a JPMC town hall in Columbus, Ohio, Dimon responded to an employee asking about the petition: Dont give me the sh*t that work from home Friday works. Later he told CNBC that employees should respect that the company is going to decide whats good for the clients, the company, etc., not an individual. . . . And so they can get a joband Im not being meanthey can get a job elsewhere. At the press conference, Hochul praised Dimon for sticking with his cmmitment to build 270 Park during the pandemic, at a time when doom-forecasting pundits spelled crisis for Manhattans future amid a sluggish return to office and the ripple effects from less foot traffic in business districts. He said come back to the office, Ill give you a place youll never want to leave! she crowed. I wondered if she may have been alluding to the business and its relationship to the city. Her official statement said the building reaffirms New York as the worlds financial capital. Over the past few years, the financial sector, which is responsible for a quarter of the citys economy, has been shifting investment from New York and California to Sunbelt states. JPMC now employs more people in Texas than New York. Still, the bank has emphasized its commitment to New York. The opening of our new global headquarters is not only a significant investment in New York, but also a testament to our commitment to our clients and employees worldwide, Dimons statement about the opening reads. We are strengthening our ability to serve our clients and communitieslocally and globallyfor generations to come. Theres ample symbolism of this sentiment in the architecture. In his remarks, Foster described how the building is anchored into the bedrock below and that its formwhich in the skyline resembles either a slender tower or an elongated, bulky ziggurat depending on your vantage pointis derived from the urban fabric and zoning code. Ive always admired the grid, and it is inseparable from the grid, Foster remarked. Theres no computer wizardry. It is four square and rooted in tradition. In fact, 270 Park Ave. is the first project to result from the East Midtown Rezoning, a Bloomberg-era idea finalized in 2017 to attract and maintain business in the area. It also created a funding mechanism to improve the neighborhoods public realm and mandated indoor or outdoor public space for new development. At the new headquarters, this element takes the form of a leafy public plaza on Madison Avenue furnished with concrete benches, movable jet-black Bertoia chairs and Saarinen tables, and an installation by Maya Lin composed of tessellated slate-gray stone that apparently references Central Park schist. Along Park Avenue, there are long cascading steps into the building that give the illusion of a plaza but nudge passersby to keep it moving; the steps are far too shallow to sit on, unlike at the Seagram Building a couple of blocks north. Arena described 270 Parks open space and public art as our gift to the city, as though it were benevolence and not part of the deal NYC struck with JPMC to allow the company to build to an astounding 1,388 feet. Taller than the Empire State and Chrysler buildings, and with a scintillating LED light installation by the artist Leo Villareal at its crown, 270 Park is certainly making the presence of those gifts known. [Photo: Nigel Young, courtesy of Foster + Partners] The quantified workplace This idealistic vision of both JPMC and Midtownthe hive of abundance within the prosperous cityhinges on a critical element: people. The building is a recruitment and retention tool that plays into the elements that have been scientifically proven to increase quality of experience, like ample natural light and clean air, as well as amenities designed to bring individual fulfillment to employees. To that end the interiors are designed to promote social, functional, and restorative activities among all teams that will use the building, which will encompass 10,000 employees. Really you’re solving for people, Stefanie Shunk, a design director at Gensler, told me after the ribbon cutting. The firm was responsible for 1.7 million square feet of workspace spread across 30 floors of 270 Park Ave., which includes conference floors, amenity spaces, health and wellness floors, and executive suites; the firm SOM designed the buildings eight trading floors. Were all high-performing individuals now, Shunk continues. And with an Oura ring, or different devices, we’re measuring ourselves as well. So what does that mean? Mindsets have shifted to how we think about what optimizes our day. Shunk and her team conceived of the work floors from a perspective of experience density so that employees would never feel like theyre in a vast expanse or too far from amenities. The elevators on each work floor open to a double-height communal space, which resembles a café. Lactation and well-being rooms (including prayer rooms with foot baths) are located off the communal spaces. Providing sensory varietyfrom a dead-silent recharge room to an energetic shared space and everything betweenalso guided the strategy. The workspaces are flexible, built with the assumption that the business and its teams will change. Theyre constructed on raised floors, arranged on a modular grid, and the walls are demountable. We wanted this space to live over time, Shunk says. It wasn’t about a 10- or 20-year lease; this is a 100-year-plus building. While the workstations are all open, Gensler devised seating arrangements and interior details that help each individual feel like they have more personal space. Along the windows, designers dispensed with private offices so that more daylight can permeate the space. Instead, they clustered workstations in groups of two and four, reducing the number of middle seats as much as they could. People like to feel like they’re in their own space, Shunk says. We just didnt want to see a run of 8, 10, 12 desks. For people with workstations near high-traffic areas, custom glass partitions are installed so their backs are protected. The primary detail that changed dueto the pandemic was the addition of video chat rooms designed for one to two people; before, the smallest conference rooms were huddle spaces intended for four to five people. Gensler designed the video chat rooms to include virtual desktops to ease moving from their workstation to the room, and tables that are contoured to give each person in a meeting a more equitable experience on-screen. Part of the value of more of these rooms is to protect the acoustical environment in the open areas. The reality of work today is that even if you are in the office, youre likely working with someone who is not there and so video calls are now routine. What really changed from the pandemic is we care so much more about the individual and designing to the outer edges of what people need, Shunk says. It used to be Design for the 80%, and now its Lets solve for the majority. [Photo: Nigel Young, courtesy of Foster + Partners] A one-stop-shop for everyone Foster describes the building as a city within a city where presumably every activity someone might need to do throughout the day can happen within 270 Parks walls. One space that JPMC is particularly proud of is The Exchange, a three-story community hub Foster + Partners designed. It includes an expansive space for parties and corporate gatherings, plus a Danny Meyer-curated food hall with 19 restaurants and cafés (one is in an Airstream and another is in what looks like a classic green NYC newsstand). Foster + Partners designed a lavish client center at the very top of the building, with 360-degree views of the city. As I watched the video fly-through of the buildings interior that played during the ribbon-cutting ceremony, I was wowed by the wealth of spaces and the lengths the real estate team took to make the office come off as hospitable. I would very much like to work from a plant-filled office, with daylight and views of the metropolis. (Although I could do without the mandatory biometric scanning employees will need to do to enter the building; instead of badges, JPMC will use their palm or fingerprint.) The concentration of amenities and activities within the building reminded me of another architect who frequently spoke of his developments as a city within a city: John Portman, who constructed epically scaled hotels in beleaguered downtowns to spark economic development. But Midtown Manhattan now is not Atlanta in 1985. This August, pedestrian activity in the city topped pre-pandemic levels. One of the great pleasures of being in New York City is experiencing everything it offers in its entirety, not merely a microcosm designed in its image to keep people in a single location. According to Chopra, achieving an abundance mindset involves reframing your thoughts to focus on everything you currently have instead of obsessing over what you lack. In the case of JPMC, thats likely the freedom to work remotely. Employees are steadily moving into 270 Park, with full occupancy expected by the end of the year. As they adjust to their new office, they will determine whether perks like imported taps that pour a perfect pint of Guiness, an app that enables them to order lunch to their desks, a signature scent piped into the air, and lighting that adjusts with circadian rhythms are the acts of corporate generosity or hallmarks of a gilded cage.
Category:
E-Commerce
All news |
||||||||||||||||||
|
||||||||||||||||||