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More than two decades of researchfrom Harvard professor Amy Edmondsons pioneering studies to Googles landmark Project Aristotlehave found that the strongest predictor of high-performing teams isnt talent or strategy, but psychological safety. As Edmondson defines, its a shared belief held by team members that the team is safe for interpersonal risk-taking. Its what gives people the confidence to speak up, take creative risks, and learn from failureand its foundational to innovation. But one critical truth is often overlooked: Leaders cant create psychological safety for others if they havent first cultivated it within themselves. I learned this the hard way. While earning my MBA at Stanford, I cofounded Embrace, a social enterprise that created a low-cost, portable incubator for premature babies in underserved communities. Our device has now helped to save over 1 million newborns. As CEO, I was praised for my vision and tenacity. I moved to Indiahome to over 20% of the worlds premature babiesand routinely worked 80 to 100-hour weeks. Over the years, we saved thousands of lives. We were recognized by President Obama, received funding from Beyoncé, and were featured in media around the world. On the outside, I appeared unstoppable. On the inside, I was running on fumes. One day, in the middle of a team meeting, amid an endless string of fires, I broke down in tears. Mortified, I thought I had failed as a strong leader. But the next day, my head of operations pulled me aside and said: Thank you for being so open yesterday. You seem superhuman to us. You never sleep. You never stop. Seeing you be vulnerable allows us to be, too. He went on to share how exhausted the team was. By hiding my own fatigue and pretending to have it all together, I had unknowingly created a culture of burnout. My team didnt feel safe to speak up or admit strugglebecause their leader didnt either. That moment cracked something open in me. Achievement as currency Raised in a first-generation Taiwanese-American household, I had learned early that love was conditional and achievement was the currency that earned it. When I failed to meet expectations, I was punishedsometimes violently. So I became a perfectionist. I learned to work harder, aim higher, and never show weakness. As a leader, I held my team to the same impossible standards I held myself to. I avoided discomfort, rewarded overwork, and unintentionally reinforced burnout and emotional suppression. When Embrace nearly collapsed after a decade of challenges, I was forced to confront the pain that had long driven me. I finally realized that feeling so powerless throughout my childhood had driven me to help the most powerless people in the world. But my drive was also fueled by fear. Fear of not being enough. Fear of letting others down. Fear that if I stopped striving, I would lose my value. Many high-achieving leaders are driven by a deep desire to make an impactand an equally deep fear that they are not enough. From an early age, we learn that achievement earns approval, so we keep raising the bar. But the very qualities that fuel success can also become liabilities: overwork that burns out teams, perfectionism that stifles innovation, control that suffocates creativity. Over time, these behaviors create cultures where exhaustion and disengagement take root. The antidote is not more strategy. Its self-awareness. As I began doing my own inner workthrough leadership coaching, therapy, and mindfulnessI started to recognize the unconscious patterns that had long gone unquestioned. I learned to honor my emotions, listen to my body, and lead from a place of balanceone that makes impact not only meaningful, but sustainable. When leaders build inner safetyby acknowledging emotions, setting boundaries, and extending compassion to themselvesthey make it safe for others to do the same. Thats where empathy and authentic connection begin. Its how trust takes rootand how cultures of innovation and resilience are built. In a world of accelerating change, where AI is transforming industries, the leaders who will build lasting impact arent those who power through at all costs. Theyre the ones who pause, reflect, and build safety from the inside out. The Action Plan So what can leaders do? Feel your feelingsand listen to your body. Leaders often suppress uncomfortable emotions to appear strong or composed. But unprocessed feelings dont disappearthey resurface as tension, anxiety, or burnout. When you pause to fully feel your emotions, you can lead from awareness rather than reactivity. Your body often signals what youre feeling before your mind catches up. Tight shoulders, shallow breathing, or fatigue are quiet cues that something needs attention. Learning to notice and respond to these signals with care strengthens emotional intelligencethe ability to recognize, understand, and manage emotions in yourself and others. Practice self-compassion. Research shows that self-compassionnot self-criticismis what fuels resilience and growth. Treating yourself with the same understanding youd offer a friend allows you to recover faster from setbacks and lead with greater empathy and authentic connection. Cultivate self-awareness. A powerful tool for this is parts work, which helps you identify the different inner voices that drive youthe perfectionist, the critic, the people pleaser. When you begin to understand these parts, you can lead from your center instead of your fears. This awareness helps to cultivate inner psychological safety. Download a free parts work exercise here. Model vulnerability. When leaders are open about mistakes, fears, uncertainty, or difficult emotions, it creates permission for others to do the same. This builds trust and encourages psychological safety at every level. True leadership is not about control or perfection. Its about the courage to face discomfortin ourselves and others. Let go of outcomes and focus on values. Were conditioned to define success by results. But outcomes are not always within our control. Leading from your valueslike compassion, service, or growthkeeps you grounded and connected to why you do the work. Outcomes may change, but values endure. Theyre what sustain both purpose and mental well-being over the long run.
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E-Commerce
Its an experience almost everyone is familiar with: that moment after youve been mindlessly snacking on a bag of Cheetos, when you realize that your fingers are now coated in a gritty, fluorescent orange dust. The finger dust phenomenon is so ubiquitous that Doritos and Cheetos have each run their own ads centering on the topic. Now, PepsiCo is debuting a version of both iconic snacks that come sans artificial orange. PepsiCo recently announced a product line called Simply NKD, a new sub-category of Doritos and Cheetos that come with no artificial flavors or dyes, rendering them completely colorless. The collection will include orange-dust-free versions of Doritos Nacho Cheese, Doritos Cool Ranch, Cheetos Puffs, and Cheetos Flamin Hot, set to arrive on shelves starting on December 1. [Photos: PepsiCo] PepsiCo already sells a line of Cheetos and Doritos called Simply that are made with no artificial colors or flavors, but they come in separate flavor offerings like white cheddar. Simply NKD, on the other hand, are supposed to taste exactly like the classic Doritos and Cheetos you know and love, just with a less vibrant appearance. [Photo: Brielle Patton/D3 Studio/PepsiCo] For PepsiCo, the Simply NKD line is part of a larger effort to expand the companys focus on health and nutrition, as a growing number of customers (especially young people) become more invested in wellness. It also signals a broader trend across the snack and beverage industry, as major corporations rush to replace artificial food dyes amidst new legislation from the Trump administration designed to phase out certain artificial dyes. PepsiCo’s next move PepsiCo has recently been on a mission to shift its brand toward a healthier product lineupincluding, most recently, by rebranding its corporate identity to resemble stalks of grain and a droplet of water. In a February earnings call, PepsiCo CEO Ramon Laguarta explained that the company has seen a higher level of awareness in general of American consumers toward health and wellness, which he said was driving shifts in how consumers approach snacking. PepsiCo has followed that trend by pouring more investment into health-conscious moves, including by acquiring the grain-free, healthy tortilla chip brand Siete Foods and the prebiotic soda brand Poppi, as well as prepping to launch its own prebiotic cola brand this fall and introducing Lays and Tostitos with no artificial colors or flavors by the end of the year. Meanwhile, PepsiCo is facing another external pressure to change some of its core offerings: Health Secretary Robert F. Kennedy Jr.s plan to phase out eight petroleum-based artificial colors from the nations food supply. Already, many major companies have pledged to remove synthetic dyes from certain snacks and candies, including Kraft Heinz, General Mills, Nestlé, and Campbells. PepsiCo announced in April that it would accelerate a planned shift to using natural colors in its foods and beverages. As of now, about 40% of its U.S. products use synthetic dyes, including Doritos and Cheetos, which both rely on a combination of Yellow 6, Yellow 5, and Red 40 to achieve their iconic hues. Right now, PepsiCo is actively working on finding natural alternatives to color its core products like Gatorade and Cheetosa process that could take several years. In the meantime, the company is betting that some customers will prefer a new version of their favorite snacks without any color additives at all. [Photo: Brielle Patton/D3 Studio/PepsiCo] How PepsiCo designed dust-less chips Simply NKD are Doritos and Cheetos as youve never seen them beforeboth in and out of the packaging. Compared to their electric orange original counterparts, these naked versions of the snacks are both a light yellow hue. In an interview with Bloomberg, Rachel Ferdinando, CEO of PepsiCo Foods U.S., said that expert tasters tried the chips under special red lights that prevented them from seeing the chips color in order to ensure that the NKD versions are just as tasty as the orange ones. The chips packaging has similarly lost its quintessential color. Both the Cheetos and the Doritos bags are mostly white, with pops of orange, red, and blue depending on the specific flavor. To communicate that the new products are free from artificial flavors and dyesmaking them colorlesswe intentionally stripped away the classic bright hues that consumers expect, starting with a blank canvas, a PepsiCo Foods U.S. spokesperson told Fast Company, adding that the design differentiation is enhanced by incorporating elements like a matte finish, metallic accents, and a simplified presentation. And in case anyone is still confused, every bag comes with the phrase, Naked of dyes alongside an arrow pointing to an image of the chip. When you see the Simply NKD bag on the shelf against the sea of colorful bags, its hard to miss, the spokesperson says. The visual identity is obviously walking a fine line between communicating the nakedness of the chips while also steering clear of any visual signals that would consign them to the health food category. In other words, these arent healthy Cheetos and Doritos; theyre just colorless.
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E-Commerce
A few days ago, I wrapped a coaching call with a senior executive navigating a complex restructuringwork that demands steadiness in ambiguity, patience when emotions rise, and the discipline to stay grounded while others are spinning. Minutes later, I walked into my kitchen and found my child in a mismatched Halloween costume, eating shredded cheese out of the bag, and crying because her Lego creation was too wobbly to be art. The contrast was sharp, but the underlying lesson was familiar. Parenting and leadership rarely feel similar in form, but they draw on the same internal architecture. Both require influence without force, emotional regulation under pressure, and the ability to create clarity in chaotic, unpredictable environments. Both ask us to decide when to step in, when to step back, and what it means to act with intention instead of urgency. Across my work with senior leaders, and in my own life as a parent, Ive seen these patterns repeat. The skills we associate with leadership are often forged in everyday family life, and the habits that make parenting sustainable often strengthen our leadership. Here are six lessons that cut across both domains. {"blockType":"creator-network-promo","data":{"mediaUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/03\/acupofambition_logo.jpg","headline":"A Cup of Ambition","description":"A biweekly newsletter for high-achieving moms who value having a meaningful career and being an involved parent, by Jessica Wilen. To learn more visit acupofambition.substack.com.","substackDomain":"https:\/\/acupofambition.substack.com","colorTheme":"salmon","redirectUrl":""}} 1. Emotional steadiness is a leadership skill Composure is often misunderstood as restraint or politeness. In reality, it is the capacity to tolerate emotionyour own and otherswithout reacting impulsively. At home, this can look like staying calm through a meltdown or responding thoughtfully to a childs frustration. At work, it means anchoring your team when uncertainty is high or when interpersonal tensions flare. Across settings, emotional steadiness supports psychological flexibility: the ability to remain centered enough to think clearly, consider options, and choose a productive response. The more leaders practice this, the more they can navigate ambiguity without defaulting to control, reactivity, or avoidance. 2. Clarity beats complexity Parents learn quickly that children thrive with specific expectations and simple instructions. Adults are no different. Leaders often overexplain to project expertise or avoid difficult conversations, but complexity usually obscures rather than illuminates. Clarity requires the discipline to say: Here is what were doing. Here is why. Here is what success looks like. Clear communication reduces cognitive load, increases accountability, and strengthens follow-through. When leaders simplify the path, teams can focus on execution instead of interpretation. 3. Boundaries are care, not control In family life, boundaries allow routines to run, needs to be understood, and conflicts to be resolved without constant negotiation. They protect rest, attention, and relationships. At work, boundaries function similarly. They create predictability, prevent burnout, and help teams focus on what matters most. Many leaders struggle more with boundaries at work than with children at home. Over-functioning often comes disguised as praise: Youre the only one I trust with this. But taking on too much erodes capacity and models unhealthy norms. Boundaries are not barriers; they are structures that support shared responsibility and mutual respect. 4. Repair matters more than perfection Parents inevitably make mistakesraising their voices, rushing through routines, reacting too quickly. The critical practice is repair: circling back, naming what happened, and reconnecting. Repair teaches accountability, empathy, and relational safety. Organizations benefit from the same ethic. Leaders sometimes avoid repair because they fear it signals weakness, but unaddressed ruptures undermine trust. A brief acknowledgmentI want to revisit that; I didnt handle it as well as I could havecan diffuse tension, clarify intent, and rebuild confidence. Repair is the foundation of psychological safety, which drives performance far more reliably than perfection. 5. Autonomy develops courage Watching a child wobble on a bike for the first time is uncomfortable, but it builds resilience. The workplace equivalent is resisting the urge to overmanage. Empowering people to make decisions and learn through experience expands their competence and confidence. Micromanagement, by contrast, signals fearfear of failure, judgment, or loss of control. Autonomy is not abdication. It requires clear expectations, appropriate guardrails, and support when needed. But real leadership involves stepping back enough for others to step forward. Growth happens in the wobble. 6. Purpose lives in the mundane Parenting quickly teaches that meaning is built less through big milestones and more through accumulated micro-moments: answering questions while cooking dinner, revisiting hard conversations, showing up consistently even when enthusiasm is low. Steadiness matters more than spectacle. The same is true in organizational life. Culture is shaped not by strategy decks or keynote speeches but by everyday interactionshow leaders greet people, how they listen, how they give feedback, how they respond on difficult days. Purpose is expressed through small behaviors that signal what the organization values and how people should treat one another. The contexts are different, but the core work is the same. Leadership, in any environment, asks for clarity, steadiness, and intentional action. The setting changes, but the work is the same: stay steady, stay human, and lead with intention wherever you are. {"blockType":"creator-network-promo","data":{"mediaUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/03\/acupofambition_logo.jpg","headline":"A Cup of Ambition","description":"A biweekly newsletter for high-achieving moms who value having a meaningful career and being an involved parent, by Jessica Wilen. To learn more visit acupofambition.substack.com.","substackDomain":"https:\/\/acupofambition.substack.com","colorTheme":"salmon","redirectUrl":""}}
Category:
E-Commerce
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