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Everybody knows this coworkerthe one who spirals about cost-cutting layoffs when snacks vanish from the break room. The one who thinks theyre getting fired because their boss hasnt been using emojis with them lately. The one whos the office Chicken Little: anxious, somewhat frantic, often misguided . . . and who cant stop talking to others about whatever it is theyre anxious about. This personand it could be youmay be justified, as it makes sense for employees to be nervous right now: layoffs are at an all-time high, and January is a common month for layoffs. But for the office Chicken Little, its not the dismal mass termination numbers alone that are scary: Its the unknown future thats sending them into sustained panic mode. Uncertainty is a huge trigger to the stress response in the body, says physician Esther Sternberg, whos long studied the effects of stress on humans. Fast Company spoke with several psychology experts who shared what makes someone more prone to anxiety spirals and loops, tips for dealing with their unending office pessimism, and how to escape your own layoff-related worries. What causes anxiety spirals People who quickly turn even minorly negative information into potential catastrophes tend to be really high in neuroticism, says clinical psychologist Melanie McNally. Neuroticism, one of psychologys Big Five personality traits, measures ones disposition in the face of negative emotions. Think of the coworker who just knows theyre getting axed after being left off a group emailwhen in reality the person who sent it genuinely just forgot. A minor budget cut isn’t just a cost-saving measure to these folks, says organizational psychologist Ali Shehab. Instead, the misplaced vigilance takes it as a sign that the company is failing. I will be fired, and I will never find a job again. This is often seen as a protective mechanism that attempts to provide certainty amidst stress-inducing uncertainty. When working with this glass-half-empty type in the past, Yvonne Castaeda, a social worker specializing in trauma, says shes noticed that contentment seems to feel scary or wrong for some folks, or that safety cant be trusted. This could come from their upbringing: Parents who were perhaps overly worried and dwelt on potential dangers left this person with a mindset that theyre not going to be okay. The mindset could even manifest after a traumatic event, like a loss, after which the person feels like they dont deserve or want to be happy again, says Castaeda. But McNally says these people might just have limited social support. Perhaps they cant go home at the end of the workday and bounce their concerns off friends or family for a calming ear and alternative perspective, and then coworkers end up becoming their primary outlet for airing worries. For David Rosmarin, associate professor at Harvard Medical School and founder of the Center for Anxiety, the description of this archetype is much simpler. They’re called Americans, he says. Such behavior doesn’t even come from being pessimistic. It comes from control. As Americans, he adds, were taught to banish feelings of discomfort as soon as they visit us. With the prevailing cultural interest in instant gratification and immediate answers to any query, its no surprise that many experience what Rosmarin calls intolerance of uncertainty, whether its about the weather or our job security. But the irony is that obsessing with certainty just fuels anxiety. Navigating this energy at work While some workers vent fears to otherseither out of fear, a desire for control, or simply a need for a sounding boardMcNally reminds us that emotions are contagious. Most likely, you’re spreading stress if you indulge in the anxiety spiral, she says. And for those around the person, its very easy to get sucked into that tornado, Castaeda adds. Maybe you attempt to say something to cheer them up, it backfires, and suddenly you’re in conflict. Still, experts who spoke with Fast Company note that its helpful to share anxiety with others. The mental health benefits of having people you can trust at work are real. But when people regularly act on that compulsion to vocalize fears, to the point that it spreads unnecessary stress, its best for colleagues to set boundaries. If the conversation is becoming cyclical and harmful, says Shehab, the move is to gently disengage. You can say that you hear the person is worried, but right now you need to concentrate on an important deadline. Let’s focus on the work we can control for the next hour, Shehab suggests communicating. Experts generally recommend acknowledging and validating an anxious colleagues concerns before trying to help them change their outlook. Dismissing someones fears or telling them to calm down, says McNally, does not work. Instead, just listenif youre feeling grounded and open enough to hearing them out without spiraling yourself. Hold the space. Dont try to make it better, Castaeda suggests. Youre not going to do that. Rosmarin suggests reflective listening, a basic psychotherapy technique that tends to make people feel at ease and understood. For example, imagine a coworker says, Im freaking out about layoffs. They happened this time last year, and I can tell that theyre going to happen again. You can respond with something like, Yeah, youre right about last year, and that is totally scary to think about. Validating the feelings of someone whos spiraling can help ground them by making them feel heardso at least theyre not anxious about having unfounded anxieties. Shehab also suggests using facts to pin down the anxietys source. “What concrete evidence do we have that a layoff is happening today?” Shehab suggests posing to a concerned coworker (or yourself). “What are the actual company metrics right now?” This, he says, engages the prefrontal cortex: the part of the brain responsible for rational thought that often gets hijacked by the hyperactive amygdala, the brains fear center, during anxiety loops. Research shows that venting can be helpful, but thats only true for a few minutes before it becomes counterproductive. McNally suggests setting a timer for three to four minutes. When the timer goes off, transition to a new activity thats going to totally occupy your attentionlike dancing to an all-time favorite song, or cooking dinner with your family. Validate the fear, act with empathy, and then ground the fear in the present with facts and gently challenging reframes. Nipping the spiral in the bud Whether its with nervous colleagues, or yourself, look for what’s at the root of the anxiety, Rosmarin says. Are you most concerned about rent payments? It could help to work on outlining a new personal budget in case of layoffs. Is thinking about finding a new job the biggest stressor? Update your résumé and start networking. Letting go mentally, and grouding yourself in calm action, can change your physiological reaction to anxiety: There’s less adrenaline flowing through your system when you do that, says Rosmarin. In high-stress, high-control situations, says Sternberg, youre actually energized. Facing a possible layoff is high-stress, low-controlbut facing it while applying for new jobs gives you back some control, and can alleviate some of the negative stress feelings. Otherwise, adds Sternberg, make sure youre getting enough sleep, eating healthy, and exercising to reduce anxiety. Again, it all comes down to uncertainty . . . and learning to live with it. If you can help your colleague (or yourself) accept it or use it to fuel productivity, the more likely everyone is to avoid anxiety spirals. The question isn’t whether you can control the outcome, says Rosmarin. Its embracing the fact that we’re not fully in the driver’s seat.
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On the first anniversary of the most destructive wildfires in the L.A. area, the scant home construction projects stand out among the still mostly flattened landscapes.Fewer than a dozen homes have been rebuilt in Los Angeles County since Jan. 7, 2025, when the Palisades and Eaton fires erupted, killing 31 people and destroying about 13,000 homes and other residential properties.For those who had insurance, it’s often not enough to cover the costs of construction. Relief organizations are stepping in to help, but progress is slow.Among the exceptions is Ted Koerner, whose Altadena home was reduced to ash and two chimneys. With his insurance payout tied up, the 67-year-old liquidated about 80% of his retirement holdings, secured contractors quickly, and moved decisively through the rebuilding process.Shortly before Thanksgiving, Koerner was among the first to finish a rebuild in the aftermath of the fires, which were fueled by drought and hurricane-force winds.But most do not have options like Koerner.The streets of the coastal community of Pacific Palisades and Altadena, a community in the foothills of the San Gabriel Mountains, remain lined with dirt lots. In the seaside city of Malibu, foundations and concrete piles rising out of the sand are all that’s left of beachfront homes that once butted against crashing ocean waves.Neighborhoods are pitch black at night, with few streetlamps replaced. Even many homes that survived are not inhabited as families struggle to clear them of the fire’s toxic contaminants.Koerner was driven in part by fear that his beloved golden retriever, Daisy Mae, now 13 years old, might not live long enough to move into a new home, given the many months it can take to build even under the best circumstances.He also did not have to wait for his insurance payout to start construction.“That’s the only way we were going to get it done before all of a sudden my dog starts having labored breathing or something else happens,” Koerner said.Once construction began, his home was completed in just over four months.Daisy Mae is back lying in her favorite spot in the yard under a 175-year-old Heritage Oak. Koerner said he enjoys his morning coffee while watching her and it brings tears to his eyes.“We made it,” he said. Many fear they can’t afford to rebuild About 900 homes are under construction, potentially on pace to be completed later this year.Still, many homeowners are stuck as they figure out whether they can pay for the rebuilding process.Scores of residents have left their communities for good. More than 600 properties where a single-family home was destroyed in the wildfires have been sold, according to real estate data tracker Cotality.“We’re seeing huge gaps between the money insurance is paying out, to the extent we have insurance, and what it will actually cost to rebuild and/or remediate our homes,” said Joy Chen, executive director of the Eaton Fire Survivors Network, a group of 10,000 fire survivors mostly from Altadena.By December, less than 20% of people who experienced total home loss had closed out their insurance claims, according to a survey by the nonprofit Department of Angels.About one-third of insured respondents had policies with State Farm, the state’s largest private insurer, or the California FAIR plan, the insurer of last resort. They reported high rates of dissatisfaction with both, citing burdensome requirements, lowball estimates, and dealing with multiple adjusters.In November, Los Angeles County opened a civil investigation into State Farm’s practices and potential violations of the state’s Unfair Competition law. Chen said the group has seen a flurry of substantial payouts since then.Without answers from insurance, households can’t commit to rebuilding projects that can easily exceed $1 million.“They’re worried about getting started and running out of money,” Chen said. An uncertain future Jessica Rogers discovered only after the Palisades fire destroyed her home that her coverage had been canceled.The mother of two’s fallback was a low-interest loan from the Small Business Administration, but the application process was grueling. After losing her job because of the fire and then having her identity stolen, her approval for $550,000 came through last month.She is still weighing how she’ll cover the remaining costs and says she wonders: “Do I empty out my 401(k) and start counting every penny in a penny jar around the apartment?”Rogers now executive director of the Pacific Palisades Long Term Recovery Group estimates there are hundreds like her in Pacific Palisades who are “stuck dealing with FEMA and SBA and figuring out if we could piecemeal something together to build our homes.”Also struggling to return home are the community’s renters, condo owners, and mobile homeowners. Meanwhile, many are also dealing with their trauma.“It’s not what people talk about, but it is incredibly apparent and very real,” said Rogers, who still finds herself crying at unexpected moments. A slow start That so few homes have been rebuilt a year after the wildfires echoes the recovery pattern of a December 2021 blaze that erupted south of Boulder, Colorado, destroying more than 1,000 homes.“At the one-year mark, many lots had been cleared of debris and many residents had applied for building permits, said Andrew Rumbach, co-lead of the Climate and Communities Program at Urban Institute. “Around the 18-month mark is when you start to see really significant progress in terms of going from handfuls to hundreds” of homes rebuilt.Time will bring the scope of problems into focus.“You’re going to start to see some real inequality start to emerge where certain neighborhoods, certain types of people, certain types of properties are just lagging way far behind, and that becomes the really important question in the second year of a recovery: Who’s doing well and who is really struggling and why?” Rumbach said.That’s a key concern in Altadena, which for decades drew aspiring Black homeowners who otherwise faced redlining and other forms of racial discrimination when they sought to buy a home in other L.A.-area communities. In 2024, 81% of Black households in Altadena owned their homes, nearly twice the national Black homeownership rate.But recent research by UCLA’s Latino Policy & Politics Institute found that, as of August, 7 in 10 Altadena homeowners whose property was severely damaged in last year’s wildfire had not begun taking steps to rebuild or sell their home. Among these, Black homeowners were 73% more likely than others to have taken no action. Determined to rebuild Al and Charlotte Bailey have been living in an RV parked on the empty lot where their home once stood.The Baileys are paying for their rebuild with funds from heir insurance payout and a loan. They’re also hoping to receive money from Southern California Edison. Several lawsuits claim its equipmentsparked the wildfire in Altadena.“We had been here for 41 years and raised our family here, and in one night it was all gone,” said Al Bailey, 77. “We decided that, whatever it’s going to cost, this is our community.” Alex Veiga and Gabriela Aoun Angueira, Associated Press
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The Tin Can phone is designed to be a simple and screen-free way for children to connect with friends and family. But since Christmas morning, when many families unwrapped and installed the retro, landline-style phones, network issues have left many users unable to make or receive calls. Ultimately, Christmas Day overwhelmed us, says Tin Can cofounder and CEO Chet Kittleson. We spent months preparing for it, and we just didnt get it all right. Tin Can customers on social media including Reddit and Instagram have reported a variety of issues both making and receiving calls with the devices. Some new users also experienced trouble setting up their accounts and activating their phones, which is normally done using a parents smartphone. The setup issues have now been resolved, Kittleson says, but he confirms network instability following an unprecedented influx of new customers continues to make the phone service itself unreliable for many. No matter how much you stress test and load test and all the rest, you just don’t know exactly how a service is going to perform under a new amount of pressure, Kittleson says. The growth we experienced literally within an hour was like nothing Ive been through before. Tin Can offers a free plan that enables calls to other Tin Can devices, as well as a paid party line plan that allows calls to and from ordinary phone numbers preapproved by a parent. All types of incoming and outgoing calls, including emergency calls to 911, are potentially affected by the network issues, Kittleson says. And while he declined to provide Fast Company with an estimate of when service will be fully restoredI dont want to overpromise and underdeliverthe company has pledged not to charge paying customers until the network is reliable once more. Kittleson says his team is working around the clock to fix the issue, well-aware that the outage means children being unable to connect with friends and loved ones. Even his own family has had trouble with a Tin Can phone. The Tin Can devices, which connect via the internet rather than the traditional phone network, have been promoted as a way for children to be able to connect with friends and family as they did in the landline era. Kids can use the devices to stay connected without having to be equipped with their own smartphones or risk exposure to the spam and scam calls ubiquitous on other phones today. (Tin Can may soon face competition, with kids device maker Pinwheel on January 5 announcing plans to launch a similar device in April). The company has been updating customers on the issues via Instagram, email, and a status page, and social media feedback so far appears to be a mix of frustration and patient acceptance from fans of the deviceor at least the concept. Many new customers who received Tin Can phones for the holidays likely have yet to build routines around the devices due to the outage, and the company has postponed shipping a next batch of phones until April, Kittleson says. He declined to specify how many new customers activated the devices over the holidays, though he says there were a lot. Tens of thousands of Tin Can devices used the network without a problem for 14 months prior to Christmas, according to the company. And while some customers are evidently frustrated, Kittleson is optimistic that fans will stick with the Tin Can product and service once the outage is resolved. I think we have an audience that generally believes in the mission, believes in what we’re doing, and understands we just went through a pretty massive shift, Kittleson says. And they know that we’re working really, really hard to both let them know what’s going on and to resolve the issues.
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