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2025-07-31 00:30:00| Fast Company

Everyone’s obsessing over whether AI will steal their jobs. They’re asking the wrong question. While headlines scream about AI replacing workers41% of employers are planning to downsize, half of entry-level jobs are vanishingthey’re missing the real transformation. The question isn’t who gets replaced. It’s what happens to everyone who remains. Here’s the contrarian truth: AI isn’t just eliminating jobs. It’s eliminating the entire concept of traditional management. And that may be the best thing that could happen to your career. The great flattening Middle management exists primarily for one reason: to be human routers of information. Managers aggregate data from below, filter it, and pass it upward. They take strategy from above, translate it, and cascade it downward. They’re essentially organizational middleware. But what happens when AI can route information instantly, surface insights automatically, and coordinate work seamlessly? The middleware becomes redundant. At Fireflies, we’ve proven this isn’t just a theory. We operate with minimal hierarchyindividual contributors earn more than managers. Our AI captures every conversation, tracks every decision, and ensures nothing falls through the cracks. The result? A radically flat organization where everyone operates like the CEO of their domain. Welcome to the mini-CEO era When information flows freely and AI handles coordination, something profound happens: Every employee gains the context and tools previously reserved for executives. Picture this: A customer success manager (CSM) notices during three client calls that users are struggling with the same feature. Instead of scheduling meetings and writing reports, the CSM queries their AI teammate for pattern analysis across all customer conversations. Within minutes, data shows that 47% of enterprise clients mention this friction point. The AI teammate goes on to draft a feature improvement proposal, tag the product team, and by day’s end, it’s prioritized for the next sprint. That action used to require three departments and five approval layers. Now it’s one person with AI amplification making executive-level decisions. Or consider the sales rep who uses conversational intelligence to track competitor mentions across every sales call in the company. They spot a pricing pattern, adjust their proposal strategy, and close three deals that would have been lost. No sales ops team needed. No pricing committee. Just real-time intelligence and autonomous action. This isn’t empowerment theater. It’s a fundamental reorganization of power. Resistance is futile Traditional organizations will fight this. They’ll create “AI committees” and “transformation task forces” stuffed with the very middle managers whose roles are evaporating. They’ll add layers to manage the technology that’s supposed to remove layers. They’ll lose. Because while they’re debating governance frameworks, their competitors are unleashing armies of mini-CEOs because each employee is armed with AI teammates that multiply their impact tenfold. Each person is making decisions at the speed of thought, not the speed of bureaucracy. Its your move The choice is stark: Evolve or become irrelevant. If you’re an employee, start acting like a mini-CEO today. Use AI to expand your scope. Make decisions beyond your pay grade. The old rules are dead. If you’re a leader, stop protecting hierarchies that technology has already made obsolete. Give your people AI teammates and radical autonomy. Yes, it’s scary to surrender control. But the alternativewatching competitors move at 10 times your speedis scarier. The future of work isn’t about humans versus AI. It’s about humans with AI superpowers, operating in radically flat organizations where everyone thinks and acts like an owner. Middle management is dead. Long live the mini-CEO. Krish Ramineni is CEO and cofounder of Fireflies.ai.


Category: E-Commerce

 

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2025-07-31 00:00:00| Fast Company

For generations, businesses were built on an extractive model: take resources, create products, generate profit, repeat. It was efficient but not enduring. With todays extreme weather events, resource scarcity, social unrest, and declining employee sense of well-being, the cracks in that model are increasingly hard to ignore. Simply put: Extraction is no longer sustainable. Humans long for what is real and enduring. When I look to the natural world, I see a different blueprint for our future: regeneration. Healthy ecosystems don’t just survive; they replenish, adapt, and thrive. At Rodale Institute, where we have championed regenerative organic agriculture for 78 years, we see this every day in the soil beneath our feet. Our founders son, Robert Rodale, defined regeneration as an innate, natural capacity for renewal and healing. Its time for business leaders to take notice. The future of businessand our societydepends on our ability to move from extraction to regeneration. How businesses can embrace regenerative practices Regenerative thinking is more than a philosophy for farming; it is a framework for leadership and enterprise. It calls on us to ask ourselves how we create systems that renew themselves, including the human beings who work within those systems. How can our companies generate not only financial profit but also ecological, social, and human resilience? In agriculture, regenerative organic practices rebuild topsoil, sequester carbon, and increase biodiversity, leading to healthier soil, healthier ecosystems, and healthier people. In business, regenerative practices can similarly replenish the human and natural resources we rely on. Organizations that focus on the well-being of their employees, invest in sustainable supply chains, and build trust with communities are laying the foundation for long-term success in a volatile world. The top 500 U.S. companies, with their scale, influence, and capital, are uniquely positioned to go beyond sustainability and embrace regenerative practices by reimagining how they use profits, design products, and engage with place. By reinvesting a portion of their earnings into regenerative capital, such as funding ecological restoration projects, employee wellness initiatives, community-owned enterprises, or nature-based solutions, they can shift from extractive profit models to ones that actively repair and renew. At the product level, adopting circular economy principles, like designing for durability, reuse, and offering products as a service, helps eliminate waste and align business success with long-term environmental health. Additionally, through place-based stewardship, companies can partner with local communities to restore ecosystems around their facilities, support indigenous land practices, or co-create green spaces. Together, these approaches move large enterprises beyond sustainability toward becoming active agents of regeneration across economic, material, and ecological systems. Even small organizations, though limited in scale, have a unique ability to embed regenerative practices into their everyday operations in deeply meaningful ways. By cultivating a living employee cultureoffering flexible schedules, well-being stipends, or regeneration days for rest or community servicethey can foster workplaces where people thrive, not just perform. Sourcing from local, ethical suppliers, such as nearby farms, artisans, or BIPOC-owned businesses, helps regenerate regional economies and ecosystems while reducing environmental impact. Even seemingly small actions like upcycling materials, composting, or collaborating with local artists and nonprofits to reuse waste can transform byproducts into creative value. These practices not only restore ecological and social systems but also build more resilient, purpose-driven businesses from the ground up. Leaders in regenerative work We already see this shift in action. Companies like Patagonia, Citizens of Humanity, Dr. Bronners, and SIMPLi are embracing regenerative principles and attracting loyal customers, retaining top talent, and building resilience against supply chain disruptions and environmental risks. They are moving beyond quarterly earnings to measure impact in terms of stakeholder well-being, carbon reduction, and community health. They are finding that purpose and profit are not mutually exclusive; they reinforce each other. This shift requires courage. Regenerative systems do not offer instant returns. They require a willingness to invest patiently, to think beyond the next quarter, and to cultivate resilience rather than extract efficiency. Just as healthy soil yields stronger crops year after year, regenerative businesses are more likely to weather the storms, literal and metaphorical, that the future will inevitably bring. Regeneration is about playing the long game. Rooted in regeneration At Rodale Institute, our mission is simple, yet critical: soil health is human health. I believe the same equation applies to business. Healthy organizations rooted in regeneration will create healthier economies, healthier societies, and a healthier planet. The future will belong to leaders who recognize that regeneration is not a buzzword; it is a survival strategy. Its time to ask ourselves: Are we depleting the resources we depend on, or are we cultivating their renewal? Are we building companies that will outlast us, or ones that will collapse under their own weight? The choice is ours. The time is now. Jeff Tkach is CEO of Rodale Institute.


Category: E-Commerce

 

2025-07-30 23:27:00| Fast Company

In an age obsessed with the new and the next, creating sustained business success is an art form but a hard craft to master. The headlines tell the story. Starbucks is on its third CEO in five years. HBO changed its name, then changed it back again. Nike is slowly returning to form after three years of share decline. As an Innosight report wisely noted almost a decade ago, Half of S&P 500 companies are expected to be replaced over the next 10 years. So, when results falter, how do legacy brands transform? What separates those that rise again from those that fade away? To find out, we spoke to CMOs from a rare group of brands that have won the hearts of multiple generations. What follows is a distilled playbook plus sharp provocations to guide your own transformation. 1. Only the sharp survive The longer the legacy, the sharper a brand must be in consumers minds. But time blurs brand meaning. What starts as a clear idea becomes diluted by layers of well-intentioned additions until the brand loses its edge. As Jonathan Mildenhall, CMO of Rocket, a lender with 40 years of mortgage expertise, puts it: One of the hardest disciplines to practice is the company-wide skill of corporate editing. The truth is that over time and across markets, people add things on (new and new and new) but no one ever takes the time to sunset the old. Thats how brands become bloated and lose their focus. At Starbucks, CEO Brian Niccol famously cut 30% of menu items, not just for efficiency, but to get Back to Starbucks. The aim? Sharpen the brands identity by subtracting what no longer served. Question: What could your brand let go of to become sharper in peoples minds? 2. Drive a reappraisal, not a reinvention Reposition at your peril. Reinvention is risky; reappraisal is powerful. The most successful transformations we heard about began not by changing the brands fundamental role, but by finding contemporary ways to express its enduring truth. As PepsiCo CMO Mark Kirkham explains, Change the how, but dont change the what. PepsiCos core benefits of instant refreshment, enjoyment, and fun havent changed. But with the return of the Pepsi Challenge, the brand tapped into deep memory structures to drive trials of Pepsis zero-sugar variants and create cultural reappraisal. At Calvin Klein, CMO Jonathan Bottomley revived the brands cultural resonance without moving it off. Strategic partnerships with figures like Jungkook and Jeremy Allen White brought the brands key products and advertising iconography to a new generation. As Bottomley says: The path to getting the brand back on top was to make that iconic impact on culture feel very contemporary. Question: What cultural communities could viscerally connect with your brands core equities to drive a reappraisal? 3. History offers a map to the future, aka there is gold in the well Treated with intention, legacy isnt baggage; its a strategic advantage. A brands past is a pattern-recognition engine, a repository of whats worked and what hasnt. When Jonathan Mildenhall took over as Coca-Colas VP of global advertising, his first move was to dive into the archive. Ninety percent of the headwinds that Coca-Cola was facing had been dealt with in the past, by the brilliant marketers that had come before, he explains. That insight led to the Open Happiness campaign, which reignited the brands connection with a new generation. At Bacardi, CMO Ned Duggan followed a similar path. By revisiting past activations and aligning them with contemporary culture, he found fresher versions of what had already succeeded. There are very few new ideas on old brands that someone hasnt thought of, says Duggan. You can either find the ones that worked and make them fresh or roll the dice. Question: When was the last time you went back to the well to find your brand gold? 4. Transformation is an inside job. Brands dont transform by changing ads. They transform by changing organizations. Legacy brands often chase external reinvention through new logos and campaigns, before aligning internally. But if the brand evolution doesnt live inside the business, impacting culture and commercial planning, then it wont land outside it. The key is to make the brand genuinely valuable for other leaders and the challenges they are facing. At the BBC, Chief Brand Officer Charl Bassil views brand as a key internal decision-making tool: The brand is a key lens through which to arbitrage decisions. It speeds up execution by resolving internal tensions. At Bacardi, the brand mind map became a daily reference point. Duggan recalls: It guided everything. We looked at it every day. Internal clarity built external coherence. Question: How can you give your brand an influential role in decision making across your business? 5. Customers give you courage Transforming a legacy business means facing internal resistance. Every step forward comes with tension. What to keep, what to change. Its a tightrope walk. Every year Im told you cant do that, it will hurt TIMEs brand, says TIME Inc. Editor-in-Chief Sam Jacobs. Yet we have to take risks in informed ways and that does make a lot of people anxious. That anxiety is normal. Informed risk is non-negotiable. But bringing in customer voices can turn hesitation into momentum. At Visa, former CMO Lynne Biggar led a sweeping listening tour. She and her team spoke directly with thousands of people. We didnt sit in our offices and get a research company to do it all, she says. They talked to customers and noncustomers. Small business owners. Government officials. These voices became a North Star. They gave clarity. They inspired confidence. And they helped Visa elevate its brand across consumer payments, B2B money movement and new payment flows while imbuing a broader purpose. Customer insight didnt just inform the work. It gave the team the courage to act. And the organization the confidence to follow. Question: Are you listening widely enough to act bravely? 6. Soft power builds lasting change Startups run on founder energy. Legacy brands require a different mode of leadership. Transforming an iconic brand isnt about charging in. Its about building coalitions, editing wisely and earning trust. You need to come in ready to edit, not to conquer, says Duggan. When youre trying to evolve an organization of tens of thousands, many of whom have devoted decades to the very things youre now seeking to change, its not brute force that prevails, but the uniting influence of soft power. p>Charl Bassil sums it up: This is not the job for heroes. It is a job for team-builders and translatorsbut the pleasure of breathing new life into something that you find meaning in, and that you love, makes the job that much more fulfilling and meaningful. Question: Are you building an internal culture that can sustain transformation? Or one that depends on your personal energy? Transformation is not a one-off fireworkit is a constant campfire Icons need to feel owned and distinctive, but they also need to be constantly updated, says Calvin Kleins Bottomley, reflecting on what it takes to stay on top in the world of fashion. Its perfectly phrased advice for all brand icons, whether in fashion, food, finance, or beyond. Icons are in constant motion. For the CMOs of tomorrows icons, the transformation work is never done. Many companies can create a single pop of cultural relevance through a one-off campaign. The difference with the great stay-ups is that they inspire the entire organization. True transformation means tending a constant campfire. It means building and sustaining momentum, not relying on occasional big fireworks. Because staying on top means never standing still. Neil Barrie is global CEO and cofounder and Sara Tate is transformation partner at 21st Century Brand.


Category: E-Commerce

 

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