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If youre a manager today, your job may well be changing. That is, if it hasnt already. As companies continue to compress their org charts and axe layers of middle management, a new role is emerging: the supermanager. Leaders are finding themselves responsible for significantly more direct reports and broader responsibilities. And in many industries, the trend shows no sign of slowing. A Gallup survey published in January, citing data from the Bureau of Labor Statistics, found that the average number of reports managers have increased from 10.9 in 2024 to 12.1 in 2025. The share of managers overseeing 25 or more employees has also grown in the past year, with 13% now supervising teams that large. This long-term increase in managerial span of control has been described as part of the Great Flattening. It is being driven by several forces, including leadership churn, layoffs targeting middle management layers, and the AI boom, and organizations increasingly see fewer reasons to maintain multiple management layers. Some workplace experts argue the shift is overdue, pointing to years of bloated management structures. Others warn the trend is backfiring, leaving employees lost in the noise and saddled with unrealistic demands. Either way, the supermanager is becoming commonplace across countless industries. When bigger teams lead to burnout and turnover The role is changing, Jennifer Dulski, the CEO and founder of the AI-assisted team performance platform Rising Team, tells Fast Company. Every manager can now become a supermanager. Michele Herlein, a former senior HR leader turned leadership expert who holds a doctorate in business administration, tells Fast Company that slimming down an organization can have immediate benefits, like reducing costs, and speeding up decision-making. But when organizations increase spans of control without redesigning the role itself, the consequences ripple quickly. When people are reactive instead of proactiveputting out fires instead of preventing themchaos follows, Herlein says. When one megamanager is burnt out, the entire department feels it. Leena Rinne, vice president of leadership, business, and coaching at Skillsoft, tells Fast Company that companies are effectively creating a new leadership role without acknowledging it. If you’re going to have a flat organization and a lot of direct reports, you better be thinking about what the skills are that that leader needs and equipping them with those skills, Rinne says. She believes the supermanager era can workbut most organizations are skipping that step, she says. Rinne experienced the shift firsthand, managing 80 direct reports in one previous role. It was very different from managing eight: She needed absolute clarity on her vision and strategy rather than filling her time with individual one-on-one meetings. The problem, she argues, is that many organizations are flattening their structures, but not evolving how they support managers. Organizations think, oh, if we just put more pressure on them, they’ll figure out how to do it more effectively, she says. Then they don’t give them the training, the tools, the skills, the clarity, the visionall of these things that should come from higher levels of leadership. The model isnt necessarily brokenbut the support often is Dulski, who previously held leadership roles at Yahoo, Google, and Facebook, agrees that the supermanager era can work if companies rethink what management is for. Before the flattening, she argues, many managers oversaw too few people. My personal view is that five to seven has been the right zone, she says. And with the right tools, we can probably get to 10 or 12 fairly easily. But the benefits arent automatic. To make it work, supermanagers should spend less time on administrative tasks and more time on what Dulski calls the two Cs: clarity and compassion. That means prioritizing fewer, clearer goals and using systems to replace constant supervision and micromanagement, which some have relied on to climb the traditional career ladder. Great managers are like great sports coachesthey show clearly what winning looks like, have everybody clear on what their role is, and then they step back, she says. Managers are not doing a good job when you put very little support into helping them understand their role and training them to be good at it. AI can help with this, but technology alone wont solve everything, Dulski warns. Its counterintuitive to a lot of people, Dulski says, but the success of future managers and leaders lives at the intersection of deep human connection and AIone without the other will no longer be enough. When a supermanager hasnt been given the time and resources to develop those skills, burnout follows. Gallup data has already shown that the workforce is disengaged, so piling additional responsibilities on top of people and expecting them to simply deal with it is only going to compound the problem. As Rinne says: You cant flatten your way to growth. How to survive and succeed as a supermanager The Great Flattening is likely to continue, fueled by hybrid working, cost pressures, faster decision cycles, and the reduced need for oversight enabled by AI tools. It looks like supermanagers are becoming the norm as a result, so those suddenly thrust into this role should try to make it work, but only if their organization is implementing the model thoughtfully and intentionally, rather than out of panic. The supermanager era will be defined about leading differently, with clear goals, transparent communication, and leadership development to make it a sustainable one, experts say. I think most organizations don’t invest in their leaders enough, period, Rinne says. Herlein agrees, adding that a lot of supermanagers are stuck on a hamster wheel, not advancing, because theyre running on fumes. It’s not that the model is broken, Herlein says. They just can’t do it without the broader organizational support and resourcesthey cant do it alone. Thriving as a supermanager means distinguishing between the two paths ahead: embrace this new way of leading, or recognize when the environment isnt sustainable, and jump ship.
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E-Commerce
Ive worked remotely since 2006 (way before it was common). However, my days were filled with calls to colleagues and DMs to chat about everything from work to what we had planned for the weekend. Now Im a solopreneur. I have occasional calls with clients, but theyre rare. Most of my days are spent working alone. In many ways, this is great since I have the freedom to work however and whenever I want. But staying motivated when its just me requires being really thoughtful about how I work. According to a 2025 report by Leapers, nearly half of self-employed professionals feel lonely occasionally or some of the time. One in five feels lonely or isolated often or always. It can be really hard to stay motivated when youre working in isolation. You have to create your own structure and find ways to keep going without other people around. {"blockType":"mv-promo-block","data":{"imageDesktopUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/11\/work-better-1.png","imageMobileUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/11\/work-better-mobile-1.png","eyebrow":"","headline":"\u003Cstrong\u003ESubscribe to Work Better\u003C\/strong\u003E","dek":"Thoughts on the future of work, career pivots, and why work shouldn\u0027t suck, by Anna Burgess Yang. To learn more, visit \u003Ca href=\u0022https:\/\/www.workbetter.media\/\u0022\u003Eworkbetter.media\u003C\/a\u003E.","subhed":"","description":"","ctaText":"SIGN UP","ctaUrl":"https:\/\/www.workbetter.media","theme":{"bg":"#f5f5f5","text":"#000000","eyebrow":"#9aa2aa","subhed":"#ffffff","buttonBg":"#000000","buttonHoverBg":"#3b3f46","buttonText":"#ffffff"},"imageDesktopId":91457605,"imageMobileId":91457608,"shareable":false,"slug":""}} Design your own workday Traditional 9-to-5 hours don’t always make sense when you work alone. You don’t have to start at 8 a.m. just because that’s when your clients start working. You can work when you’re most productivebut you have to make sure you actually get stuff done during that time. For example, I still mostly follow a traditional workday schedule because I have kids, and thats when theyre in school. However, I also find that Im incredibly productive early in the morning, before anyone else is awake. I have the least energy in the evenings, so my day often ends at 3:30 or 4 p.m. Time-blocking helps create structure, even when no one is holding you accountable. I block off chunks for deep work, admin tasks, and meetings. Seeing my calendar filled in is like making an appointment with myselflike I have somewhere to be (even if that somewhere is my home office). If you’re not sure when you do your best work, track it for a week. Note when you feel focused versus when you’re dragging. Then build your schedule around when you have the most energy, not traditional working hours. Create a work mode environment When your home is also your office, it’s really easy to blur boundaries. The dishes and laundry are right there. Creating separationeven artificial separationcan help signal to your brain that it’s time to focus. Small rituals work surprisingly well. For me, its making a cup of coffee, closing the door to my home office, and putting on a specific playlist to start my morning. These are my mental switches to get into work mode. I do work only at my desk (unless Im traveling). If you don’t have a dedicated workspace, find other ways to create that boundary. Some solopreneurs work in a specific corner of a shared room or use only certain apps during work hours. You can use headphones to block distractions. The ritual is the important part, not the specifics. Work alongside other people When you work for an employer, you have some outside accountability to get your tasks done. Whether its your manager or a teammate, you know that other people are watching you (either in an office or metaphorically). When you work alone, you have to actively find ways to be around other people. Working with others can improve your focus, increase your motivation, and reduce procrastination (a concept known as body doubling). If you find it hard to stay on task while running your solo business, body doubling can make a huge difference. Virtual coworking has become popular for this reason. Platforms like Flow Club or FLOWN let you work alongside other people on video for a specific period of time (one hour, two hours, etc.). I’ve also done casual video calls with fellow solopreneurs where we just work together silently. If you join a virtual coworking session, come with a specific project or task that youd like to complete during the allotted time. If virtual coworking isn’t your thing, try working from a coffee shop, library, or coworking space occasionally. Even once a week can break up the isolation and give you a change of scenery. You still get the benefit of body doubling when youre in a room with other people, even if theyre not connected to you in any way. Make working alone work for you Working solo means you dont have a lot of external cues. You dont realize how much you rely on other people and your work environment to keep you motivated until youre on your own. Suddenly, its a random Tuesday at 10 a.m. and you have no desire to workeven with a looming client deadline. When you intentionally design your workday and find small ways to simulate accountability, motivation will follow. Youll realize that you dont need a boss, coworkers, or an office to stay on track. You just need systems that work for you. {"blockType":"mv-promo-block","data":{"imageDesktopUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/11\/work-better-1.png","imageMobileUrl":"https:\/\/images.fastcompany.com\/image\/upload\/f_webp,q_auto,c_fit\/wp-cms-2\/2025\/11\/work-better-mobile-1.png","eyebrow":"","headline":"\u003Cstrong\u003ESubscribe to Work Better\u003C\/strong\u003E","dek":"Thoughts on the future of work, career pivots, and why work shouldn\u0027t suck, by Anna Burgess Yang. To learn more, visit \u003Ca href=\u0022https:\/\/www.workbetter.media\/\u0022\u003Eworkbetter.media\u003C\/a\u003E.","subhed":"","description":"","ctaText":"SIGN UP","ctaUrl":"https:\/\/www.workbetter.media","theme":{"bg":"#f5f5f5","text":"#000000","eyebrow":"#9aa2aa","subhed":"#ffffff","buttonBg":"#000000","buttonHoverBg":"#3b3f46","buttonText":"#ffffff"},"imageDesktopId":91457605,"imageMobileId":91457608,"shareable":false,"slug":""}}
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E-Commerce
The business worlds most exclusive club has always been the boardroom. For decades, it has operated as a roped-off circle of experience, where pattern recognition, war stories, and collective gut instinct guided the biggest decisions. But the most recent quarterly earnings calls and 2026 spending projections across industries from tech to finance make it clear: That era is ending. As business complexity explodes and competitive cycles compress, those old methods are showing their limits. Artificial intelligence is exposing blind spots, surfacing inconvenient truths, and rewriting how boards govern, challenge, and lead. The transformation goes beyond adding new tools and technologies to the boardroom playbook. AI is changing how directors think, what they question, and how they hold management accountable. And as AI matures, its transforming boardrooms from bastions of intuition into engines of continuous intelligence. Here are three ways that shift is unfolding, and how forward-thinking boards are adapting. Data Finally Beats Anecdotes In my experience doesnt cut it anymore. AI can process customer behavior patterns, market signals, and competitive shifts faster and more accurately than any human can. When a director recalls how a similar situation played out 15 years ago, AI can instantly test whether that approach worked then, and whether it would still work today. Leading boards are now requiring management to back up claims with AI-driven analyses alongside traditional reports. Gut instinct still has a role, but its being paired with evidence-based validation. Boards and leaders must learn to partner with AI’s analytical horsepower, even (or especially) when it feels unnatural or risk being left behind. Predictive Intelligence Forces Long-Term Thinking Boards often fall into the trap of short-termism, reacting to the last quarter rather than anticipating the next disruption. AI changes that. Predictive models can now forecast churn months in advance, identify market shifts before they appear in analyst reports, and simulate how strategic moves might play out under different scenarios. This pushes boards to engage in true foresight: asking whats next, not what happened. It extends the time horizon of governance from postmortem analysis to strategic anticipation. New Skills Are Redefining Who Belongs in the Boardroom Board composition must evolve. The traditional mix of former CEOs, financial experts, and industry veterans, valuable as they are, is no longer sufficient. Boards now need directors who understand data governance, algorithmic bias, and digital operating models. That doesnt mean replacing experience with youth, but pairing wisdom with fluency. Forward-thinking boards are addressing this through structured approaches: creating dedicated AI oversight committees, partnering long-serving directors with AI-savvy advisors, and requiring all directors to complete AI governance education programs. The goal isnt to turn every director into a technologist, but ensure that every director can think critically about AIs strategic and ethical implications. Whats Next? Boards have always made decisions based on databut until now, that data arrived slowly, selectively, and often filtered through human bias. AI changes the tempo and texture of governance. It challenges assumptions in real time. Companies whose boards resist this shift will find themselves making yesterdays decisions about tomorrows challenges. Those who embrace it will lead with sharper foresight, faster adaptation, and deeper accountability. The choice isn’t whether to embrace AI in governanceit’s whether boards will use it to lead or follow.
Category:
E-Commerce
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