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2025-09-20 11:42:00| Fast Company

Lets be honest: Monetization today is broken. Most platforms are still stuck in a mindset that treats users like ATMs, squeezing every last drop of value through interruptive ads, upsells, and bait-and-switch tactics. Its lazy, short-term thinking, and its killing loyalty, destroying brand equity, and stunting real growth. Rewards platforms have long been dismissed as gimmicks. Get a coffee for clicking here or watch an ad, earn a buck. Thats a fundamental misunderstanding of their potential. Done right, shared-value ecosystems dont just hand out perks. They flip the entire revenue model on its head. Giving more doesnt erode profit. It fuels it. Heres our take: If your business model depends on user extraction rather than user empowerment, you’re on borrowed time. Cynical ploys Weve seen what happens when platforms forget who they serve. Snapchats infamous redesign led to a $1.3 billion drop in market value overnight. Why? Because users smelled what it was: a cynical ploy to cram in more ads, regardless of the experience. The backlash wasnt subtle. Over one million users signed a petition demanding a rollback. That wasnt just a bad PR day. It was a warning shot. Too many companies are chasing revenue at the cost of trust. They prioritize short-term results over long-term loyalty. In doing so, they erode the very foundation their business rests on. You dont optimize your way out of that. You rethink the entire equation. The Value Triangle Enter the Value Triangle: a simple but radical framework that says platform monetization only works long-term when it delivers for everyone: the user, the advertiser, and the platform. Platform value means delivering experiences, not just exposure. Spotify nailed this with Discover Weekly. No one asked for algorithmically generated playlists. But when they delivered billions of personalized streams without a single annoying ad, they proved that relevance beats interruption every time. Advertiser value isnt about reach. Its about resonance. Duolingo integrates ads into study breaks so seamlessly they actually feel helpful. Users are primed, context is appropriate, and ROI improves. Thats what ads should feel like: additive, not disruptive. User value is the ultimate unlock. Personalization, agency, and real benefits. Amazon Prime is the obvious example. People want to pay for something that gives them speed, convenience, and exclusive access. Its not just a subscription. Its a loyalty engine. Put all three together and something incredible happens. Users want to stick around. Advertisers want to spend. Platforms dont have to choose between growth and goodwill. User declines dont happen by accident. They are the natural outcome of data overreach, ad fatigue, and treating engagement as an end rather than a means. The lesson is clear: when you reduce people to targets instead of partners, they walk awayand they take their loyalty and their wallets with them. Building for the future The old playbook of extract first, apologize later is dead. Todays users are smarter, savvier, and less tolerant of being exploited. Growth doesnt come from outsmarting them. It comes from respecting them. Empowering them. Building with them, not on top of them. The future is now. The choice is whether to build for it or cling to an outdated, crumbling model.


Category: E-Commerce

 

LATEST NEWS

2025-09-20 11:30:00| Fast Company

This week in business was a bit of a balancing act. Consumers faced a number of fresh reminders this week that everyday products are not always safe or convenient. Companies are rethinking their footprints, closing stores in some markets while making bold moves to expand elsewhere. The markets reminded everyone that investor confidence can rise faster than fundamentals, especially when a big name signals conviction. Technology updates kept the spotlight, offering both sleek new features and practical questions about how global rollouts actually work in daily life. Real estate data showed a market that is slowing but not collapsing, and credit data highlighted how uneven the recovery feels, with some households finding it harder to keep up even as others benefit from strong asset gains. Heres what stood out in business news this week. FDA expands cookware warning over lead risk You might want to check your pots and pans. The FDA added more imported brass and aluminum cookware to its lead risk warning after new testing showed more products can leach unsafe amounts into food. Several items sold through specialty grocers are now flagged, with the agency urging consumers to toss them, not donate or refurbish. iOS 26 rolls out: timing, features, and supported devices It’s September, which means it’s time for Apple’s annual iOS refresh. This year’s update includes a bold Liquid Glass design, new AI tools, and a refreshed calling experience. The rollout followed Apples usual timing playbook, hitting in the late morning Pacific time. The free update supports models back to the iPhone 12, with related OS updates across iPad, Mac, Watch, TV, and Vision Pro. Housing softens as seasonal tide turns Nearly 40% of the countrys largest metros saw home prices fall year over year in July, the highest share since 2012. Seasonally adjusted national prices slipped slightly month over month, a sign of cooler demand heading into fall. Petco to close 25 stores in 2025 amid portfolio optimization Your local Petco might be closing. The popular pet retailer confirmed it will shut down 25 locations this year, matching last years pace, with 10 already closed by Q2. Shares of the company remain down, with leadership signaling more focus on margins than expansion. Safeway to shutter 12 stores across three states Safeway, owned by Albertsons, is closing 12 underperforming storesmost of them in Coloradoby early November. The decision follows the collapse of the Kroger-Albertsons merger after regulators blocked the deal. Beyond job impacts, the closures add to worries about food deserts in some affected areas. Tesla rallies on a $1B insider buyeven as questions linger Tesla stock climbed this week after Elon Musks family foundation disclosed buying around $1 billion worth of shares. Investors took it as a show of confidence and a hint that Musk may devote more focus to the company. Still, questions remain about competition, product rollouts, and whether the fundamentals can match the markets optimism. Credit scores notch largest two-year drop since the Great Recession Credit scores are starting to look a little rough. The average FICO score slipped to 715, the steepest two-year decline since 2009. Gen Zers saw the sharpest drop, in part due to the return of student loan delinquencies on credit reports. Rising borrowing costs and late payments on auto loans and credit cards are weighing on household finances across the board. Costco issues unusual recall for shattering sparkling wine bottles Costco recalled a Kirkland-branded prosecco after warning that unopened bottles could explodeeven while sitting on a shelf. Customers were told not to bring bottles back but to safely dispose of them. Those who bought the wine were mailed a letter and should bring it to the store to receive a refund. No injuries have been reported, but the warning follows similar packaging issues in the beverage industry. Eye drops show promise as a nonsurgical presbyopia aid One day you might be able to ditch your reading glasses for eye drops. Researchers in Argentina unveiled promising results this week for eye drops that improve near vision, potentially reducing reliance on reading glasses. Patients reported being able to read two to three extra lines on an eye chart, with benefits lasting up to two years. Side effects were mild, but the treatment still awaits regulatory review. ServiceNow plans a 200,000-square-foot AI Institute in West Palm Beach Enterprise software firm ServiceNow announced plans for a massive AI hub in Florida, complete with an education center and startup accelerator. Backed by state and local incentives, the project is set to create about 850 jobs by 2030. The move underscores West Palm Beachs growing pull as a business and tech destination with more affordable living costs than legacy hubs.


Category: E-Commerce

 

2025-09-20 10:30:00| Fast Company

Generation X prides itself on never being surprised, which has generally served us well. Keeping our expectations low and our cynicism-level high has allowed Gen X to remain agile throughout numerous economic and political upheavals. But what if the attitudes that protect us from lifes difficulties are also holding us back from our goals? Specifically, many in Gen X may find that the cynicism we have proudly used as armor throughout our lives may be getting in the way of retirement. Here are some of the most common Gen X limiting beliefs that might be holding you back from the retirement of your dreams. Dont get your hopes up Like many Gen X children, I can recall being taught early on not to get my hopes up. From applying to the Publishers Clearinghouse sweepstakes to trying out for the school play, my parents cautioned me to keep my expectations reasonablesince neither a giant check nor the lead part were likely outcomes. There was an excellent reason why my parents (along with everyone elses) repeated this phrase over and over: the world is full of disappointments and its painful to have sky-high hopes crushed by the weight of statistical reality. How it limits your retirement For the most part, my early education in appropriate hope height has given me an excellent sense of when something seems too good to be true, which has saved me a great deal of financial heartburn. But always keeping your expectations realistic may have also kept you from taking risks. After all, why try for something you arent likely to get? Gen Xers are known for emphasizing attainable goals, which may be practical, but does not necessarily create a satisfying career. In terms of retirement, if Gen Xers are focusing on attainable retirement contributions rather than stretching a little, they may set their retirement back by years. They could save more if they were aiming high instead of being pragmatic. Even worse, refusing to get your hopes up can also mean giving up. This often plays out in the level of Gen X apathy I see toward Social Security, since many members of my generation dont believe it will be there when they retire, and see no point in fighting for it. It may be unrealistic to imagine that youll be able to retire to the South of France with a personal assistant/pool boy named Hugo, but dreaming up such a fantasy retirement scenario is necessary for you to actually work toward making it happen. Without hoping for something impractical, you cant work toward it. Dont get a big head Parents in the 1970s and ’80s seemed inordinately worried about the scourge of big-headedness among their children. Gen X kids, upon doing anything praiseworthy, were often told that they had done a good job, but dont get a big head about it. Our parents regular admonitions not to make Tiffany and Jason feel bad by tooting our own horns in front of them has borne fruit in adulthood. Research by the marketing company Solsten has found that Gen X scores higher on empathy than younger generationsalthough it is perhaps unsurprising that Gen X women score 12 points higher than their male counterparts. (Anecdotally, girls were probably also more likely than boys to be told not to boast about their accomplishments). How it limits your retirement Keeping your major achievements to yourself may feel like humility or good manners, but it could harm your retirement prospects. After all, if youre not touting your successes, theres no guarantee that your efforts will be recognized. This is especially true for women in the workplace, who are often uncomfortable with self-promotion. The Harvard Division of Continuing Education reported in 2022 that managers cant quantify the effort a worker puts in or the value she brings if she doesnt talk about it. Unfortunately, trying to avoid sounding bigheaded can mean youre less likely to get raises and promotionswhich has a direct effect on how much money you can put aside for retirement. Your boss may appreciate your quiet competence, but a coworkers flashy self-promotion is more likely to garner the corner office and the big paycheck. It is possible to self-promote without breaking out in hives. One helpful strategy is to ask colleagues to talk up your accomplishments while you return the favor. Then it feels less like bragging and more like teamwork. Dont be a sellout In our youth, Generation X prized authenticity over anything we saw as trading values for money. As a generation, we rejected the corrupting influence of money. Even our pop culture, such as the film Reality Bites, explored the idea of what it meant to be true to an artistic vision without corporate or financial meddling. The refusal to sell out gave us a clear sense of our artistic and political valuesand it may explain the relative dearth of Gen X politicians. (Although thats just my personal theory). But it may also be keeping us from moving on to our next chapter. How it limits your retirement When you have made authenticity and being anti-sellout the cornerstone of your personality, planning for retirement becomes a nigh impossible task. No matter what investment decisions you make in your retirement portfolio, you will be supporting an unjust, corrupt system of sellouts. Even trying to invest in corporations that are making responsible decisions via ESG funds requires compromises and decisions that feel inauthentic. Fear of selling out can manifest in Gen X as analysis paralysis for retirement planning. You may know that you need to make decisions about asset allocation in your retirement accounts, but yo keep putting it off because none of the possible options feel goodbecause theyre all some form of selling out. To overcome this hamster wheel of indecision, accept the fact that you have to make the best choice out of bad options and aim to maximize your returns. Commit to sending the extra money your investments earn you to whatever charity, artist, or other recipient that feels most like a HOW YOU LIKE THEM APPLES? response to the corporate sellouts. Dont cut yourself on the double-edged sword Gen X is justifiably proud of how we navigate the world. Were pessimists with a sense of humor and were impossible to surprise. But the attitudes that have served us well throughout our lives may be getting in the way of our retirement plans, and that means its time to take a look at the beliefs that are limiting our growth. Though we have learned to make practical choices and keep our dreams realistic, not getting our hopes up may also curtail the greatness of our potential retirements. Its okay to dream big and hope for the best while still making realistic choices and fighting for whats ours. Though our parents taught us that bragging about ourselves is impolite and really uncomfortable, too much humility may be limiting our advancement, which will reduce our retirement prospects. Its possible to self-promote without dying a little inside, especially if you and a coworker agree to talk each other up. And although selling out still feels just as corrosive now as it did when the Rolling Stones made a Windows 95 commercial, a fear of being a sellout can keep you from making important decisions about your future. Its impossible to invest for retirement without making compromises, so its better to accept the lack of authenticity, aim for the best returns you can get, and make the most punk decisions you can with the extra money you earn.


Category: E-Commerce

 

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