|
|||||
Adobe has agreed to pay the US government $75 million to settle its lawsuit over the company's allegedly harmful approach to subscriptions. The suit started in 2024, when the US Department of Justice and the Federal Trade Commission filed a joint complaint alleging the company deliberately made it difficult to cancel subscriptions and obscured the frequently expensive "early termination fee" customers have to pay to get out of annual subscriptions that are paid monthly."While we disagree with the governments claims and deny any wrongdoing, we are pleased to resolve this matter," Adobe writes. "We have agreed to provide $75 million worth of free services to customers that qualify. We will proactively reach out to the affected customers once the appropriate filings with the Court are made and accepted. Additionally, we have agreed to a $75 million payment to the Department of Justice."Adobe's statement also notes that it's made the process of both signing up for and canceling subscriptions "more streamlined and transparent." A major sticking point of the original complaint is that canceling an "annual plan, paid monthly" subscription before completing the first year of service required customers to pay an early termination fee to make up for the value Adobe lost initially offering its software at a discount. Adobe currently allows plans to be refunded if they're canceled within 14 days after signing up, but canceling an "annual plan, paid monthly" subscription after those first 14 days requires paying a hefty fee (as outlined in the company's detailed support page).A court will have to approve Adobe's proposed settlement before the lawsuit can be totally resolved, but the timing is at least a little ironic. Shantanu Narayen, Adobe's CEO for the last 18 years and the executive who oversaw the company's transition from traditional software business to software-as-a-service business, recently announced plans to retire. This article originally appeared on Engadget at https://www.engadget.com/big-tech/adobe-agrees-to-pay-settlement-for-making-its-subscriptions-hard-to-cancel-210336635.html?src=rss
Category:
Marketing and Advertising
In the mad dash many companies have made to incorporate AI features into their phones, Nothing arrived at one of the better ideas with Essential Space on the Nothing Phone 3a in 2025. The AI-powered app turns screenshots and voice recordings into actionable to-do lists and transcriptions, and now Nothing is rolling out an update to make the app easier to search and capable of recognizing new kinds of content.As part of the update, Essential Space now recognizes "Events," displaying them in their own card with fields for the date, time and location. That means, for example, if you add a photo of a flyer for pottery class to the app, Essential Space will be able to pull the details of when and where it's happening, and track it in much the same way it does tasks or to-dos. Nothing foresees events being such a big part of how people will use Essential Space that it's also changing the layout of the app's interface and listing things like Events and Tasks in a new For You page you see when you open the app.To make everything you've stored in Essential Space easier to find, the app now also supports semantic search, surfacing results that don't just match the text you've entered, but try to match the meaning of what you're looking for. Semantic search should be particularly useful when you're looking for an image, because you can enter a description of what you're looking for and Essential Space should still be able to surface it.Sorting and indexing digital ephemera like voice notes and screenshots with AI is a popular use for the technology. Google offers Pixel Screenshots, and even Apple gave iOS and iPadOS the ability to automatically recognize events in images and add them to your calendar. Essential Space might be less unique now, but the fact that Nothing continues to update it bodes well for its future.Nothing's new Essential Space update is available starting today on "all 20252026 Nothing and CMF phones that support Essential Key," the company says. Essential Space should automatically update, but you also manually update the app in the Google Play Store.This article originally appeared on Engadget at https://www.engadget.com/apps/nothing-updates-its-ai-app-with-semantic-search-and-a-new-way-to-track-events-202500495.html?src=rss
Category:
Marketing and Advertising
Apple's cheapest laptop is also its most repairable. iFixit gave the new MacBook Neo a 6/10 repairability score. Although that number would only be mediocre for, say, a game review or final exam grade, it's the MacBook line's highest iFixit score in about 14 years.As always, iFixit goes into great detail about the product's repairability, but a few points stand out. First, the MacBook Neo's battery is screwed down rather than glued moving it from "this might burn the house down" to "routine repair" territory. The laptop also has a flat disassembly tree. That means its battery, speakers, ports and trackpad are all immediately accessible after opening the back case.In other areas, a simplified antenna assembly helps the screen come away cleanly. Keyboard repair is still a bit tedious (41 screws and tape), but at least it isn't riveted to the top case like on other models. (The screwed-not-glued battery helps here, too.) Apple's decision to forego a Force Touch trackpad and return to a mechanical style improves repairability as well. And in a nice touch, all the machine's Torx Plus screw sizes are clearly labeled inside the case.AppleSeveral other encouraging signs carry over from recent MacBooks. iFixit found that Apple's Repair Assistant accepted all replacement parts it tried without a fuss. And its USB-C ports and headphone jack are modular, so replacing either doesn't "turn into logic board work."Not everything is peachy. As expected, the Neo still has soldered RAM and storage, so there's no upgrade path there. iFixit describes Apple's pentalobe screws on the bottom case as an "annoying" choice. And while the device's speakers are easy to remove, they, well, just aren't very good. (Had to cut that cost somewhere.)While iFixit describes the Neo's repairability as "a real comeback," it's premature to assume higher-end MacBooks will follow suit. After all, with this $599 device ($499 for schools), Apple is targeting the educational sector, where repairability could mean more bulk orders. Until Apple is convinced that the MacBook Air or Pro would sell better with similar serviceability, this kind of score may be limited to the budget model.This article originally appeared on Engadget at https://www.engadget.com/computing/laptops/the-macbook-neo-is-apples-most-repairable-laptop-200923202.html?src=rss
Category:
Marketing and Advertising
All news |
||||||||||||||||||
|
||||||||||||||||||